Concession Account
Why choose a Concession Account?
Fee-free banking
You won't be charged dishonour, overdrawn, monthly, or transaction fees.
Free ATM access
Unlimited fee-free withdrawals at all atmx and major bank ATMs across Australia.
Visa Debit card
Use your card online, around the corner, and around the world.
Simple online banking
Easily transfer money and pay bills using internet banking or the BCU Bank mobile app.
The features don't stop there
- Tap and pay securely using your mobile phone using Apple Pay, Google Pay™, or Samsung Pay.
- Transfer or make payments on the go with the BCU Bank mobile app or internet banking. Payments made with PayID or using Osko are received in near real-time.
- Temporarily lock your card or block certain transactions such as overseas purchases or Visa payWave.
- Deposit cash and cheques, withdraw cash, and make balance enquiries at Australia Post using Bank@Post if you can't make it to a BCU Bank branch.
Rates and fees
Interest rates
| Interest rate | Interest calculated | Interest credited |
|---|---|---|
| 0.00% p.a. | N/A | N/A |
| The basics | |
|---|---|
| Monthly fee | $0 |
| Minimum monthly balance | No |
| Everyday transactions | |
|---|---|
| Internet banking & mobile app transfer | Free |
| EFTPOS and Visa purchase | Free |
| Direct debits and credits | Free |
| BPAY® | Free |
| Withdrawal at atmx and major bank ATMs in Australia | Free |
| Non-standard transactions | |
|---|---|
| Bank@Post™ withdrawal | Free |
| Bank@Post™ deposit | Free |
| Card replacement - standard | $10.00 |
Other fees and charges may apply. See all fees and charges for transaction and savings accounts.
Ready to open an account?
Open an account in person at a branch
We’d love to see you in person. Visit your nearest BCU Bank branch to open an account.
Some more details:
You’ll need to be 18 years or older, and an eligible Commonwealth Government concession card holder. Don't forget to bring your card with you!
Eligible cards include:
- Commonwealth Seniors Health Card
- Pensioner Concession Card
- Health Care Card
You can also open a Concession Account in joint names if both owners hold eligible concession cards.
Need more information?
Contact us on 1300 228 228, we'll be happy to help.
Please note that a Concession Account cannot be opened over the phone or online due to our staff needing to sight your concession card.
If you don’t already bank with us you’ll need to bring your Australian driver licence or a valid Australian passport for ID.
Alternative identification documents are available for anyone who:
- is under 18 years of age.
- is a non-resident.
- doesn't have an Australian photo identity document.
You’ll need to be an eligible Commonwealth Government concession card holder, and bring your card with you.
These include:
- Commonwealth Seniors Health Card
- Pensioner Concession Card
- Health Care Card
Open an account in person at a branch
We’d love to see you in person. Visit your nearest BCU Bank branch to open an account.
Some more details:
You’ll need to be 18 years or older, and an eligible Commonwealth Government concession card holder. Don't forget to bring your card with you!
Eligible cards include:
- Commonwealth Seniors Health Card
- Pensioner Concession Card
- Health Care Card
You can also open a Concession Account in joint names if both owners hold eligible concession cards.
Need more information?
Contact us on 1300 228 228, we'll be happy to help.
Please note that a Concession Account cannot be opened over the phone or online due to our staff needing to sight your concession card.
If you don’t already bank with us you’ll need to bring your Australian driver licence or a valid Australian passport for ID.
Alternative identification documents are available for anyone who:
- is under 18 years of age.
- is a non-resident.
- doesn't have an Australian photo identity document.
You’ll need to be an eligible Commonwealth Government concession card holder, and bring your card with you.
These include:
- Commonwealth Seniors Health Card
- Pensioner Concession Card
- Health Care Card
Because we're here to help
Find your local branch
You’ll find us from Maroochydore to Port Macquarie – drop in and say hi!
Talk to the team
Got a question? Call us on 1300 228 228, pop into your local branch, or chat to us online.
Get answers online
Check out our how-to guides, search our FAQs, and find support services.
Got a question about a concession account?
We welcome you to visit any one of our branches which are located from Maroochydore in Queensland's south through to Port Maquarie in northern New South Wales.
You can use our branch locator to find your nearest BCU branch.
Remember, there are a wide range of actions you can undertake in the mobile app or internet banking for your convenience.
Please contact us on 1300 228 228 if you'd like to speak to a team member.
You should receive your physical Visa Debit card by mail within 7-10 business days.
If you've recently opened a new account online, you can set up your digital card straight away and use it with the digital wallet on your smartphone.
Important information
Banking and Credit products issued by Police & Nurses Limited (BCU Bank).
Any information on this website is general in nature and does not consider your personal needs, objectives or financial situation. Our rates are current as of today and can change at any time. Credit eligibility criteria, terms and conditions, fees and charges apply.
Read the relevant product terms and conditions before deciding if a product is right for you.
An overdraft facility is not available on a concession account, and it is not permitted to overdraw.
Bank@Post™ deposits and withdrawals are available only with a BCU Bank VISA card. Cheques must be made out in the name of the cardholder to be accepted at Bank@Post™ and are subject to 4 working days clearance.
BPAY® is registered to BPAY Pty Ltd ABN 69 079 137 518.