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BCU Bank app

With the BCU Bank mobile app, you can manage your money anytime, anywhere. It’s like having internet banking right in your pocket – because really, you do.

Our mobile app is feature-packed

Bank when it suits you

Whether you're in line at the supermarket or out to dinner with friends – you can bank on your terms.

Safe and secure

Log in using your fingerprint or your face with biometrics, or go for the trusty PIN if you'd prefer.

Card controls

Control how your cards are able to be used, for an added layer of security and peace of mind.

Express deposit box

Faster payments

Payments made using Osko or to a PayID will be received in near real-time. Paying your mates back has never been quicker!

Getting started with the mobile app

Don't forget – before you can use the BCU Bank app, you'll need to be registered for internet banking.

Register for internet banking

Give us a call on 1300 228 228 or talk to the team at your local BCU Bank branch.

So much to feel 'appy about

Quick and easy payments

Set up shortcuts to to speed up your payments. Transfer money between your own accounts, to your friends, or overseas. Use BPAY to pay your bills, and stay organised with scheduled and recurring payments. Plus, if you make a payment to someone's PayID, you can send money quickly without fussing over BSB and account numbers!

Control your cards

Lost your card? You can lock it while you search for it, or cancel it and request a new one. You'll get a new virtual card to add to your digital wallet, so you can start using it right away. You can access your card details for impulse buys, and easily manage transaction types with a simple toggle. All from our mobile app.

Compatible with a range of devices

Our app works seamlessly with all your favourite Apple and Android devices. Whether it's your phone, tablet, or even your Apple Watch, simply download the app, register, and log in. It’s that easy!

Plus so much more

The BCU Bank app offers more than just money transfers, bill payments, and balance checks. You can set up alerts so you know when money's coming and going, open a new account, or request changes to your transaction limits. Looking to enhance security with biometrics? We've got that covered too.


Opening an account online is easy-as

We understand that life can get busy, so we’ve made opening an account online as quick and easy as possible. If you already bank with us, you can open an everyday, savings or term deposit account from the BCU Bank app in minutes.

Log in

Log in and select 'Open account' from the main menu to get started.

Choose a product

Decide which account you'd like to open. Once you've decided, you can opt in to receive a Visa Debit card (if applicable).

Transfer some money

If a term deposit was your account of choice, you'll need to transfer money in from from another BCU Bank account.

All done!

Your account is open, and if you've opted for a transaction account with a digital card, you can use it right away.


Keeping your online banking secure

In today's digital world, it's amazing how easy it is to handle everything online – from shopping, to booking appointments, to transferring money. So here at BCU Bank, we prioritise your online security.

For example, when you make a transfer to a new payee, we'll send you an SMS security code to verify the transaction. This way we can make sure only authorised payments and changes are processed, keeping your personal information and money secure.

Learn more about online security

Download the BCU Bank app

If you haven’t already downloaded our mobile app, we think you should. It’ll make banking on the go a breeze.

And if you’re an iPhone user, it’ll make adding your cards to your digital wallet easy as.

Noticed something suspicious?

If you suspect your account security has been compromised, please get in touch with us right away.

Because we're here to help

Talk to the team

Got a question? Call us on 1300 228 228, pop into your local branch, or chat to us online.

Find your local branch

You’ll find us from Maroochydore to Port Macquarie – drop in and say hi!

Get answers online

Check out our how-to guides, search our FAQs, and find support services.

Got a question about our mobile app?

If you forget your mobile app PIN, you’ll need to reregister your app, using your internet banking password to reset it. 

On the app login screen, if you aren't using biometrics go to the ' forgot your app PIN' link.

If you are logged in you can go to Settings > Forgot app PIN and from there you can reregister your app.

If your device has biometric authentication (Android) or Touch and Face ID (iOS) set up when you first register the mobile app, you’ll automatically be asked if you want to use this to log in.

If your app is already registered, you can set this up by going to Settings > Biometric login (Android) or Settings > Touch ID or Face ID (iOS) and toggling the button to enable it. To disable biometrics, just use that same button to turn it off again.

You can use the BCU Bank mobile app on a range of devices, including smartwatches.

The most up-to-date information on the minimum operating system requirements for installing the mobile app is available in the app stores: