BCU Bank app
Our mobile app is feature-packed
Bank when it suits you
Whether you're in line at the supermarket or out to dinner with friends – you can bank on your terms.
Safe and secure
Log in using your fingerprint or your face with biometrics, or go for the trusty PIN if you'd prefer.
Card controls
Control how your cards are able to be used, for an added layer of security and peace of mind.
Faster payments
Payments made using Osko or to a PayID will be received in near real-time. Paying your mates back has never been quicker!
Getting started with the mobile app
Don't forget – before you can use the BCU Bank app, you'll need to be registered for internet banking.
So much to feel 'appy about
Quick and easy payments
Set up shortcuts to to speed up your payments. Transfer money between your own accounts, to your friends, or overseas. Use BPAY to pay your bills, and stay organised with scheduled and recurring payments. Plus, if you make a payment to someone's PayID, you can send money quickly without fussing over BSB and account numbers!
Control your cards
Lost your card? You can lock it while you search for it, or cancel it and request a new one. You'll get a new virtual card to add to your digital wallet, so you can start using it right away. You can access your card details for impulse buys, and easily manage transaction types with a simple toggle. All from our mobile app.
Compatible with a range of devices
Our app works seamlessly with all your favourite Apple and Android devices. Whether it's your phone, tablet, or even your Apple Watch, simply download the app, register, and log in. It’s that easy!
Plus so much more
The BCU Bank app offers more than just money transfers, bill payments, and balance checks. You can set up alerts so you know when money's coming and going, open a new account, or request changes to your transaction limits. Looking to enhance security with biometrics? We've got that covered too.
See all your accounts in one place with mymo by BCU
Ditch the spreadsheets and get a clear picture of your finances (across all your banks) with our free budgeting app, mymo by BCU.
Opening an account online is easy-as
We understand that life can get busy, so we’ve made opening an account online as quick and easy as possible. If you already bank with us, you can open an everyday, savings or term deposit account from the BCU Bank app in minutes.
Log in
Log in and select 'Open account' from the main menu to get started.
Choose a product
Decide which account you'd like to open. Once you've decided, you can opt in to receive a Visa Debit card (if applicable).
Transfer some money
If a term deposit was your account of choice, you'll need to transfer money in from from another BCU Bank account.
All done!
Your account is open, and if you've opted for a transaction account with a digital card, you can use it right away.
Keeping your online banking secure
In today's digital world, it's amazing how easy it is to handle everything online – from shopping, to booking appointments, to transferring money. So here at BCU Bank, we prioritise your online security.
For example, when you make a transfer to a new payee, we'll send you an SMS security code to verify the transaction. This way we can make sure only authorised payments and changes are processed, keeping your personal information and money secure.
Download the BCU Bank app
If you haven’t already downloaded our mobile app, we think you should. It’ll make banking on the go a breeze.
And if you’re an iPhone user, it’ll make adding your cards to your digital wallet easy as.
Noticed something suspicious?
If you suspect your account security has been compromised, please get in touch with us right away.
Because we're here to help
Talk to the team
Got a question? Call us on 1300 228 228, pop into your local branch, or chat to us online.
Find your local branch
You’ll find us from Maroochydore to Port Macquarie – drop in and say hi!
Get answers online
Check out our how-to guides, search our FAQs, and find support services.
Got a question about our mobile app?
If you forget your BCU Bank app PIN, you’ll need to reregister the app using your internet banking password to reset it.
- If you’re on the app login screen and not using biometrics, tap the 'Forgot your app PIN' link.
- If you’re already logged in, go to Settings > Forgot app PIN and follow the steps to reregister your app.
If your device has biometric authentication (allowing you to use your fingerprint or face to unlock your phone and log in to apps) set up when you first register the BCU Bank app, you’ll be automatically asked if you'd like to use it to log in.
If your app is already registered, you can enable biometrics anytime by going to:
- Android: Settings > Biometric login
- iOS: Settings > Touch ID or Face ID
To turn biometrics off, simply go back to the same setting and toggle it off.
You can use the BCU Bank mobile app on a range of devices, including smartwatches.
For the latest information on the minimum operating system requirements needed to install the app, please check the app stores: