Our mobile app is feature-packed
Getting started with the mobile app
Don't forget – before you can use the BCU Bank app, you'll need to be registered for internet banking.
So much to feel 'appy about
Opening an account online is easy-as
We understand that life can get busy, so we’ve made opening an account online as quick and easy as possible. If you already bank with us, you can open an everyday, savings or term deposit account from the BCU Bank app in minutes.
Keeping your online banking secure
In today's digital world, it's amazing how easy it is to handle everything online – from shopping, to booking appointments, to transferring money. So here at BCU Bank, we prioritise your online security.
For example, when you make a transfer to a new payee, we'll send you an SMS security code to verify the transaction. This way we can make sure only authorised payments and changes are processed, keeping your personal information and money secure.
Download the BCU Bank app
If you haven’t already downloaded our mobile app, we think you should. It’ll make banking on the go a breeze.
And if you’re an iPhone user, it’ll make adding your cards to your digital wallet easy as.
Because we're here to help
Got a question about our mobile app?
If you forget your mobile app PIN, you’ll need to reregister your app, using your internet banking password to reset it.
On the app login screen, if you aren't using biometrics go to the ' forgot your app PIN' link.
If you are logged in you can go to Settings > Forgot app PIN and from there you can reregister your app.
If your device has biometric authentication (Android) or Touch and Face ID (iOS) set up when you first register the mobile app, you’ll automatically be asked if you want to use this to log in.
If your app is already registered, you can set this up by going to Settings > Biometric login (Android) or Settings > Touch ID or Face ID (iOS) and toggling the button to enable it. To disable biometrics, just use that same button to turn it off again.
You can use the BCU Bank mobile app on a range of devices, including smartwatches.
The most up-to-date information on the minimum operating system requirements for installing the mobile app is available in the app stores: