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Committed to our communities

Local banking that puts our community first.

Over the past five decades we’ve helped countless charities, organisations, and sporting groups give back to their communities, and made it possible for community members to achieve their personal, financial, and wellness goals.

We’re focused on ensuring more people and groups get the opportunity to make an impact through our community support initiatives.

Our community engagement framework

As a member-owned, member-first organisation, we’re passionate about supporting our communities and giving back. We’ve recently refreshed our community engagement framework to support five key areas which impact our members and communities.

Health & wellness

Financial wellbeing

Social housing & homelessness

Environment & conservation

Art & leisure

Our current sponsorships and initiatives

Lifeline North Coast

We’re supporting Lifeline to deliver essential crisis support services on the NSW north coast.

Orange Sky Australia

We’re providing practical community support for people experiencing homelessness and hardship.

Australia Zoo Wildlife Warriors

We’re helping to protect of one of Australia’s most iconic species.


How to get involved

Nobody knows what our communities need more than the people who live in them.

That’s why we’ve developed the Community Cares program, an initiative led by our branch network to support local people and causes.

If you are BCU Bank customer and you know a person or organisation that fits one of our five key support areas and could use some support, you can nominate them for Community Cares.

Because we're here to help

Talk to the team

Got a question? Call us on 1300 228 228, pop into your local branch, or chat to us online.

Find your local branch

You’ll find us from Maroochydore to Port Macquarie – drop in and say hi!

Get answers online

Check out our how-to guides, search our FAQs, and find support services.