Terms & conditions
Find terms & conditions for all of our products and services.
Target market determinations
Find target market determinations (TMD) for our products and services.
Statement of Notifiable Matters
Get information on comprehensive credit reporting and how it may affect you.
Financial Services Guide
Our Financial Services Guide is available to help you decide whether to use the financial services we offer.
Credit Guide
Get information on our responsible lending obligations and dispute resolution process for credit products.
Consumer Data Right
Discover how BCU Bank manages data under the Open Banking Consumer Data Right (CDR).
Interest rates
Find up-to-date interest rates for all of our products in one place.
Privacy
Read about our commitment to privacy and how your data maybe be used.
Accessibility
Find out about our commitment to accessibility both online and in our branches.
Because we're here to help
Talk to the team
Got a question? Call us on 1300 228 228, pop into your local branch, or chat to us online.
Find your local branch
You’ll find us from Maroochydore to Port Macquarie – drop in and say hi!
Get answers online
Check out our how-to guides, search our FAQs, and find support services.