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Support when you need it 

Whether you're navigating a life change, experiencing financial difficulties, or need extra support with your banking, we're here to help. 

Financial hardship and assistance

Find help if you're struggling financially, including support with repayments, emergency assistance, and financial coaching.
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Deceased estates

Find out how to notify us of someone's passing and what you need to do to manage their accounts and estate. 
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Financial abuse

Learn how to recognise financial abuse, protect yourself or someone you care about, and find support.
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Life events and support

Find information and support to help you manage your banking through major life changes, including divorce and separation.
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Account access and authorities

Find information and support to help you manage your banking through major life changes, including divorce and separation.
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Accessible banking

Explore the services and support available to help make banking with us more accessible for everyone.
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Got a question? Call us on 1300 228 228, pop into your local branch, or chat to us online.
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