Digital banking
How to set up and use the BCU Bank app, internet banking, and our budgeting app, mymo by BCU.
Payments
Information about how to manage transfers and payments, including BPAY, PayID, PayTo, and international transactions.
Security and scams
Learn about how to stay safe online, common scams to look out for, and reporting suspicious activity.
Deceased estates
Information on how to notify us of someone's passing, as well as us how to set up and manage a deceased estate.
Financial wellbeing
Support if you're experiencing financial difficulty, are struggling to meet your repayments, or are in need of financial education.
Accessibility & inclusion
Here at BCU Bank we're working hard to make banking inclusive and accessible for everyone.
Help with my account
Because we're here to help
Talk to the team
Got a question? Call us on 1300 228 228, pop into your local branch, or chat to us online.
Find your local branch
You’ll find us from Maroochydore to Port Macquarie – drop in and say hi!