Concession Account
Why choose a Concession Account?
Fee-free banking
You won't be charged dishonour, overdrawn, monthly, or transaction fees.
Free ATM access
Unlimited fee-free withdrawals at all atmx and major bank ATMs across Australia.
Visa Debit card
Use your card online, around the corner, and around the world.
Simple online banking
Easily transfer money and pay bills using internet banking or the BCU Bank mobile app.
The features don't stop there
- Tap and pay securely using your mobile phone using Apple Pay, Google Pay™, or Samsung Pay.
- Transfer or make payments on the go with the BCU Bank mobile app or internet banking. Payments made with PayID or using Osko are received in near real-time.
- Temporarily lock your card or block certain transactions such as overseas purchases or Visa payWave.
- Deposit cash and cheques, withdraw cash, and make balance enquiries at Australia Post using Bank@Post if you can't make it to a BCU Bank branch.
Rates and fees
Interest rates
| Interest rate | Interest calculated | Interest credited |
|---|---|---|
| 0.00% p.a. |
N/A
|
N/A |
| The basics | |
|---|---|
| Monthly fee | $0 |
| Minimum monthly balance | No |
| Everyday transactions | |
|---|---|
| Internet banking & mobile app transfer | Free |
| EFTPOS and Visa purchase | Free |
| Direct debits and credits | Free |
| BPAY® | Free |
| Withdrawal at atmx and major bank ATMs in Australia | Free |
| Non-standard transactions | |
|---|---|
| Bank@Post™ withdrawal | Free |
| Bank@Post™ deposit | Free |
| Card replacement - standard | $10.00 |
Other fees and charges may apply. See all fees and charges for transaction and savings accounts.
How to open a Concession Account
What you’ll need
To open a Concession Account, you’ll need to:
- Be at least 18 years old
- Live in Australia with a current residential address
- Be applying as an individual (not a business or association)
- Hold an eligible Commonwealth Government concession card. We accept:
- Commonwealth Seniors Health Card
- Pensioner Concession Card
- Health Care Card
- Department of Veteran's Affairs Card (DVA)
New customer
If you don’t already bank with us, you’ll need to visit one of our branches so we can verify your identity.
Existing customer
If you’re an existing customer, you can open a Concession Account in a branch or over the phone.
When visiting a branch to open a Concession Account, make sure you bring:
- Your eligible concession card
- The identification documents required to open an account (e.g. Australian driver’s licence, passport, or other acceptable ID)
If you’re unsure about what to bring with you, just call us on 1300 228 228 – we’re always happy to help.
Don’t forget! If you’re opening a Concession Account in joint names, both applicants must bring their own eligible concession card .
Got a question about concession accounts?
We welcome you to visit any one of our branches which are located from Tweed Heads through to Port Maquarie in northern New South Wales.
You can use our branch locator to find your nearest BCU branch.
Remember, there are a wide range of actions you can undertake in the mobile app or internet banking for your convenience.
Please contact us on 1300 228 228 if you'd like to speak to a team member.
You should receive your physical Visa Debit card by mail within 7-10 business days.
If you've recently opened a new account online, you can set up your digital card straight away and use it with the digital wallet on your smartphone.
Because we're here to help
Find your local branch
You’ll find us from Tweed heads to Port Macquarie – drop in and say hi!
Talk to the team
Got a question? Call us on 1300 228 228, pop into your local branch, or chat to us online.
Get answers online
Check out our how-to guides, search our FAQs, and find support services.
Important information
Banking and Credit products issued by Police & Nurses Limited (BCU Bank).
Any information on this website is general in nature and does not consider your personal needs, objectives or financial situation. Our rates are current as of today and can change at any time. Credit eligibility criteria, terms and conditions, fees and charges apply.
Read the relevant product terms and conditions before deciding if a product is right for you.
An overdraft facility is not available on a concession account, and it is not permitted to overdraw.
Bank@Post™ deposits and withdrawals are available only with a BCU Bank VISA card. Cheques must be made out in the name of the cardholder to be accepted at Bank@Post™ and require a minimum of 7 business days for clearance.
BPAY® is registered to BPAY Pty Ltd ABN 69 079 137 518.