Whether you're submitting a new application, tracking progress, or preparing for settlement, you'll find the key resources and information you need in one place.
Broker support chat
Need assistance? Chat with our dedicated Broker Support team using the chat button on this page.
Broker Support Chat is exclusively for accredited brokers and is available Monday to Friday, 8:30am to 4:30pm AEST.
Contact our team
Need to speak with someone?
Call us on 02 7907 8394, or find your local Business Development Manager.
Guides and resources
Fees and lending information
Broker Retention team
Our Broker Retention team can help review existing loans and discuss options at fixed rate expiry.
You may also be interested in:
Supporting brokers
Discover how BCU Bank supports brokers with competitive products, dedicated support, and local decision-making to help more customers achieve their home ownership goals.
About BCU Bank
Discover what makes BCU different, from our customer-owned model to our focus on supporting customers and local communities.
The best hands a broker could be in: Get to know Kylie Anderson
Important information
Banking and Credit products issued by Police & Nurses Limited (BCU Bank).
Any information on this website is general in nature and does not consider your personal needs, objectives or financial situation. Our rates are current as of today and can change at any time. Eligibility criteria, terms and conditions, fees and charges apply.
Please consider the terms and conditions and whether a product is right for you.
- View the home loans terms and conditions
- View the home loan fees and charges
- View Credit Guide
- Create a Home Loan Key Fact Sheet
- View LMI Information Fact Sheet
- View Target Market Determinations (TMDs)