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Why brokers choose BCU Bank

BCU Bank partners with mortgage brokers like you, so we can offer personalised and local home loan solutions to the community that helps us thrive.

As a leading customer-owned bank, BCU Bank was founded on the same principle that drives mortgage brokers – to provide greater choice for customers.

BCU was formed in the early 1970s by a small group of business owners, mainly Coffs Harbour banana farmers, to provide a local, community-minded alternative to the big banks.

Fast forward 50 years and we now have branches all across the central east coast of Australia. Our customers now come from all walks of life but, no matter how much we’ve grown, our customers and their communities are still at the heart of everything we do.

We’re proud to be part of the P&N Group, one of the largest customer-owned banking organisations in Australia. As a customer-owned bank, we empower our customers to take control of their future and achieve their financial goals – whatever that may be.

Our commitment to brokers

At BCU, our commitment to brokers is simple – we believe that nobody wins unless we both win.

That's why as a BCU Bank accredited broker you will get access to:

Improved efficiency

NextGen (apply online) and Simpology (loan app) platforms are both designed to enhance efficiency and processing ability, providing real-time status updates on how your deal is tracking.

Simplified offerings

Streamlined policy and product offerings for a simpler experience. We’ve improved our digital tools, reviewed our credit policies and taken the complexity out of our application processes.

Dedicated team

Our dedicated team is here to assist you every step of the way. When you contact us, you'll speak to a real person who will manage your deal from application to settlement.

What BCU Bank offers

Whether your client is buying their own home or looking to purchase an investment property, we'll work with you to find the best loan to suit their needs and offer them long-term value. That's why we:

  • Offer competitive rates and lending products with no ongoing monthly fees.
  • Provide excellent service thanks to our digital tools, convenient access to branches, and knowledgeable staff.
  • Provide a range of personal banking products designed to benefit customers during different stages of their lives.
  • For applications under 80% LVR, we will accept 100% of child support income, Family Tax A and B payments, parenting payments up to the age of 18, and one year of self-employed financials.
  • Allow brokers to submit their own home loan with BCU Bank.

Meet your residential broker team

At BCU Bank, our people are our biggest asset, and you can make them your biggest asset too. Meet the team who are dedicated to helping your residential clients unlock the door to their dream home.

Kylie Anderson

Business Development Manager
AFG Brokers

Call: 0418 911 518
Email: kylie.anderson@bcu.com.au

Daniel Woods

State Manager

Call: 0418 449 093
Email: daniel.woods@pnbank.com.au

Our dedicated broker support team are trained to help you navigate any challenges in getting your applications through to final approvals and settlement.

Mel Sandford

Manager Broker Operations

Teresa Begg

Broker Operations Specialist

Charlotte Greer

Senior Broker Support Officer

Steffi Fernandez

Broker Support Officer

Jahmeil Baker

Broker Support Officer

Jamie Kongmani

Broker Support Officer

Tiana Dye

Broker Support Officer

Broker resources

Accredited brokers can find product and policy information, calculators, and more resources on our broker hub. We also offer a broker support chat service. Whether you'd like to speak to us on the phone or contact us via chat, you can now reach us in more ways to get answers to your questions.

Broker hub

Log in to our broker hub to find information about our products, policies, calculators and more. Available 24/7.

Access the broker hub

Call us

Call us to speak to someone in our Broker Support team. Monday to Friday, 8:30am to 4:30pm AEST.

Call 02 7907 8394

Chat with us

Chat online with our dedicated broker support team. Monday to Friday, 8:30am to 4:30pm AEST.

BCU Bank home loans

OMG Home Loan

Our OMG Home Loan is a variable rate loan with varying interest rates depending on the loan to value ratio (LVR). No ongoing fees, for owner-occupiers.

Discover the OMG Home Loan

Basic Investment Loan

With a low variable rate and no complications, our Basic Investment Loan could be just what you're looking for. View the details and check out our rates.

Discover the Basic Investment Loan

Home loan interest rates

View the interest rates for owner occupier home loans and investment property loans.

View our home loan interest rates

Important information

Banking and Credit products issued by Police & Nurses Limited (BCU Bank).

Any information on this website is general in nature and does not consider your personal needs, objectives or financial situation. Our rates are current as of today and can change at any time. Credit eligibility criteria, terms and conditions, fees and charges apply. 

Please consider the terms and conditions and whether a product is right for you. 

*Comparison rate calculated on a loan amount of $150,000 over a term of 25 years based on monthly repayments. For variable Interest Only loans, comparison rates are based on an initial 3 year Interest Only period. For fixed Interest Only loans, comparison rates are based on an initial Interest Only period equal in length to the fixed period. During an Interest Only period, your Interest Only payments will not reduce your loan balance. This may mean you pay more interest over the life of the loan.

WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.