For media enquiries, please call us on 1300 228 228 between 8am - 6pm Monday - Friday (AEST).
Exploring a potential merger with Bank Australia
BCU Bank is exploring a possible merger with Bank Australia to create a stronger, future-ready, customer-owned bank.
Scam alert: Bank impersonation scams
There's been an increase in impersonation scams. Learn how they work, and what to do if you receive a suspicious call.
From paychecks to peace of mind: The young Australian dilemma
According to our research, young Australians are feeling the financial weight of the cost of living and housing crises.
Business Banking Update: Summer 2026
Important scam alert: CEO impersonation emails
Learn more about this scam, how to spot impersonation scams, and what BCU Bank will never ask you to do.
We're updating our terms and conditions
We’re updating our terms and conditions across our personal banking products and services, to make them fairer, clearer, and more transparent.
Real time payments with the NPP
BCU Bank members will soon be able to make and receive payments in real-time, 24-hours a day, seven days a week, through the ‘New Payments Platform’ (NPP).
Police & Nurses LTD announce chair-elect by Steve Targett
Gary Humphreys has been elected by the Board of Directors as Chair-elect, with Gary’s term as Chair becoming effective 11 December 2023.
P&N Group appoint new insurance partner
P&N Group is pleased to announce the appointment of CGU Insurance as the new general insurance provider for its BCU Bank and P&N Bank brands.
Permanent Ballina branch to open
We’re pleased to announce the new-look Ballina BCU Bank branch will open on Monday 22 April at 118 River Street, Ballina (next to Top Cuts).
November 2023 interest rate changes
BCU Bank is making changes to interest rates across lending products and some savings products following the RBA’s increase to the cash rate.
May interest rate changes 2024
BCU Bank is pleased to share that we are decreasing some of our home loan interest rates.
Important changes to your loan redraw
We've removed your minimum redraw amount to help you manage your loans more effectively.
Fraudulent email – member awareness
We have become aware of a fraudulent email being sent to some members. The scam e-mail advises members that their BCU Bank credit card has been charged.
Credit card use blocked for online gambling
New laws have recently come into effect which make it illegal for an online gambling company to accept a credit card payment online.