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P&N Group appoint new insurance partner for P&N Bank and BCU Bank

P&N Group is pleased to announce the appointment of CGU Insurance as the new general insurance provider for its BCU Bank and P&N Bank brands.

Under the agreement, which will come into effect in mid to late 2021, P&N Bank and BCU Bank will consolidate its customer offerings through one insurance partner. The announcement comes as the Group continues to realise business efficiencies following the merger between the two brands in 2019.

P&N Group CEO Andrew Hadley said the Group was excited to partner with a well-established and strong insurance brand that would provide customers with peace of mind and value for money.

“We believe CGU’s quality product offering and market leading claims management service model will enable us to exceed our customers’ insurance needs, as well as provide even greater protection and support,” Mr Hadley said.

“Alongside their competitive retail insurance product set, including Travel Insurance, CGU also have a comprehensive list of commercial insurance products that, in time, will be made available to each of our brand’s business members.”

General Manager BCU Bank, Michael Ribbens said BCU Bank was pleased to soon be able to offer members CGU’s highly competitive products, supported by a strong customer service platform.

CGU offer market-leading products and outstanding service, backed by a 165-year heritage, national reach and the financial strength that comes from being part of Australia’s largest insurance parent, Insurance Australia Group (IAG). With a brand built around our customers and partners, CGU are committed to providing the best possible service.

IAG Executive General Manager, Partners & Platform, Luke Boyle said “It’s fantastic to be welcoming P&N Bank and BCU Bank as our newest partner. Sharing strong alignment on purpose and passion for delivering exceptional member outcomes, this is the start of a partnership that I am confident will be fruitful and enduring.”

We will contact those customers who currently have an insurance policy when their policy is up for renewal. In the meantime, if you have any questions please call our Contact Centre on 1300 228 228.