We know that money matters aren't always simple, but we have a dedicated team and a range of helpful tools to help support and guide you. Whether you're experiencing financial challenges, having trouble with your repayments, or looking to learn more about managing your finances, you can count on us to have your back.
Financial hardship
If you're having trouble managing your finances and are worried about making your loan or credit card repayments, we're here to help.
Your Financial Wellness
Your Financial Wellness is a free online tool designed to help you take control of your financial situation confidently.
Other helpful resources
If you're experiencing financial difficulty, there are some more useful resources available to you that may help.
- National Debt Helpline
The National Debt Helpline can provide you with useful information to help you get your finances back on track. - The Small Business Debt Helpline (SBDH)
SBDH is a not-for-profit organisation that provides free, independent and confidential advice for small business owners facing financial difficulty. - MoneySmart
ASIC runs this service free of charge to provide you with information and easy-to-use tools to help you manage your money, plan, invest, or pay off debt. - CreditSmart
Information about Comprehensive Credit Reporting and how financial hardship support may be reflected in your credit report.
Because we're here to help
Talk to the team
Got a question? Call us on 1300 228 228, pop into your local branch, or chat to us online.
Find your local branch
You’ll find us from Maroochydore to Port Macquarie – drop in and say hi!
Get answers online
Check out our how-to guides, search our FAQs, and find support services.
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