Financing that fits your business with Jason Rawkins

Managing your own small business is rarely one size fits all, so why should financing it be? The short answer is it shouldn’t.

Jason Rawkins brings an understanding of the nuances of operating a business to his role as Relationship Manager at BCU Bank. Drawing on his deep knowledge of commercial banking to help Queensland businesses reach their financial goals.

Building his customer-focused approach

Jason joined BCU in 2024, after 16 years in the finance industry. Adding a depth of experience in property investment, development, and cash flow lending, to our Business Banking team. His previous experience includes:

• 6 years with Macquarie Bank
• 10 years with Suncorp Bank

Business sizes and support requirements may change across institutions. What remains unchanged? His customer-focused approach, no matter the portfolio size. “Before I worked with larger corporates and major property clients. Now the focus is more on smaller operators due to portfolio size–but the core work is similar,” he said.

Beyond his degree in finance, Jason's qualifications show a commitment to customer support. Earning accreditations in financial planning, interest rate risk management, and foreign exchange advice. To say he's qualified, would be an understatement.

Having a clear career path, means he’s got a reliable network to lean into. When it comes to building his network, Jason is selective–for good reason. “Relationships that are productive and reciprocated, are built to last,” Jason said.

Providing tailored financing options

Adding real value for customers means offering more than competitive products. “Everything is case by case. We look for scenarios where a tailored approach works. Sometimes that’s a “non-vanilla” or more complex deal where structure matters,” Jason said.

Relationship-based banking with real value-add starts with experience and transparency. “It’s key to finding workable solutions that go both ways. Once you’ve seen a certain number of scenarios, you can approach structures differently,” he said. Jason has built a deep understanding of economic conditions, property sectors, and market insights over time. It's this specialist knowledge, that Jason brings to every table.

A financial partner should be someone you can rely on. When building trusted partnerships with his customers, Jason adopts a no-nonsense approach. “I aim for strong working relationships. There’s trust, but also room for hard truths.” An exchange that Jason says isn’t transactional but built by ongoing engagement.

The customer-owned difference

The smaller portfolios of a customer-owned bank allow Jason to focus on what matters most: getting results for customers. “We’re nimbler than the major banks and can adapt more quickly. We don’t operate within such rigid frameworks, which allows more flexibility.” This means better turnaround times and service levels. “Customers generally have a more pleasant experience too, because their banker is more accessible and pragmatic,” he adds.

Beyond the office

Family is the top priority for Jason outside of his work. Especially now, having recently welcomed a new addition. “We love travelling! And usually aim for at least one overseas trip per year. Though, we’ll see how that goes with two young kids,” he said. There's a few ways Jason likes to fill his bucket, so he always puts his best foot forward for customers. “I like to try new things, catch up with friends, and stay active with sports–particularly rock climbing,” he said. 

Whether it’s navigating climbing routes or compiling finance options for his customers, it's clear Jason's committed to finding solutions.