Emergency financial assistance
Whether you’ve been impacted by a natural disaster or are going through personal or financial challenges, support options may be available.
Other helpful resources
If you need immediate support or independent financial guidance, these services may also help.
- National Debt Helpline — 1800 007 007
A free, independent service offering confidential financial counselling to help you manage debt, understand your options, and plan your next steps. Available by phone or webchat. - The Small Business Debt Helpline — 1800 413 828
A not-for-profit organisation that provides free, independent, and confidential advice for small business owners facing financial difficulty. - MoneySmart
A government-run website providing clear information and guidance to help you manage money, reduce debt, and make confident financial decisions. - CreditSmart
Information about Comprehensive Credit Reporting and how financial hardship support may be reflected in your credit report. - Red Cross – Register Find Reunite
A service that helps people reconnect with family and friends after an emergency or natural disaster.
Because we're here to help
Talk to the team
Got a question? Call us on 1300 228 228, pop into your local branch, or chat to us online.
Find your local branch
You’ll find us from Tweed Heads to Port Macquarie – drop in and say hi!
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