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What is a security code?

Security codes (or secure codes) are a convenient authentication service that provide an additional layer of protection to your internet banking. Once registered you will be prompted to enter a code when undertaking certain transactions such as making payments to new external payees, making batch payments, changing your password or changing your contact details.

At BCU we provide the option of secure codes sent via SMS, and also provide an option to generate secure codes using the Symantec VIP Access App.

Secure SMS is the most popular method of authentication, however members with unreliable data coverage may prefer to use the Symantec VIP Access App to generate secure codes. Secure codes are used to to authenticate a transaction that you are performing. You should never provide your secure code to anyone else, especially over the telephone.