Secure codes to validate internet banking transactions can also be generated using the Symantec VIP Access App, or a physical token.
These token options will generate a random one-off secure code, which can be entered in BCU internet banking to validate a transaction.
Authentication of the secure code generated by the security token is provided using the Symantec Validation & ID Protection (VIP) Online Security service which is enabled by the global VIP (VeriSign Identity Protection) network.
When should I use a security token or app?
If you don’t have access to a reliable mobile phone service to receive SMS Secure Codes, or are living or travelling overseas, we offer the alternative of using the Symantec VIP Access App or a physical token that you are able to use when you complete an at risk transaction.
You can download the VIP Access App from the App Store for iOS or Google Play for Android.
Please visit your local branch or call 1300 228 228 to discuss your options and apply for a token.