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From the ground up: Property development in southeast Queensland

Here at BCU Bank, our Business Banking team has the industry expertise to provide personalised support and insights across all types of property investments and developments. They take the time to understand your project and goals, so they can help you through every stage of the process.

One customer who can attest to the benefits of financing through BCU Bank is Peter Hain, a property developer and investor based in the greater Brisbane area. With a background in engineering and more than 15 years of experience in property, Peter moved his business banking to BCU in early 2025 when he was looking to refinance his most recent property loan.

When asked about what was important to him when choosing a new commercial lending partner, Peter said there were three key things that mattered: communication, appetite and product. BCU Relationship Manager, Ritesh Tandon, was able to provide all three.

“Ritesh has a very good communicative style that made it easy to engage in an actual conversation about what I was looking for and needed. Some other banks aren’t quite as friendly in that regard”, said Peter.

“I think I asked a million questions before we got to the ‘Go ahead’ bit and there was always an answer from Ritesh – even if it wasn’t the answer I wanted. He’s very responsive.”

By getting to know Peter, his overall position and the things that were important for him, BCU was able to provide him with a personalised finance option. This not only aligned with Peter’s goals and personal situation but also demonstrated the bank’s appetite to work with him, not against him.

“There was more flexibility with BCU, and it didn’t seem as policy driven and restrictive as some other banks,” he said. “Even when something changed during the process, there was collaboration with Ritesh to find a solution that worked.”

As a result of his positive experience with BCU so far, Peter is currently exploring future development opportunities and working with his Relationship Manager on the details. He’s also referred several people to Ritesh since he moved his business finance over and recommends getting in touch with the BCU Business Banking team if you’re looking for a commercial finance partner.

“Have a chat with Ritesh. The starting point should be a conversation to see if you can work with the person and the company. Then you can start to explore the numbers and everything else.”

Our Business Banking team is passionate about helping you to secure strategic investments and develop new opportunities from the ground up.

Important information

Banking and Credit products issued by Police & Nurses Limited (BCU Bank).

Any advice does not take into account your objectives, financial situation or needs. Read the relevant terms and conditions, before downloading apps or acquiring any product, in considering and deciding whether it is right for you. The Target Market Determinations (TMDs) are available on our website or upon request.

All quotes and views expressed have been included with the express permission of Peter Hain.