Working with us
Flourish. Together. For better.
With a head office in Perth and corporate offices in Coffs Harbour and Brisbane, we offer retail and business banking services to Australians from all walks of life, supported by over 570 employees in group services, retail banking, broker, and business banking roles.
As part of our ongoing strategic customer-centric transformation, we’re focussed on making it even easier to bank with us for our members of today and the future. To help us achieve our exciting and ambitious growth plans, we’re looking for talented individuals to join our team across all three states and all areas of our organisation.
Whether you’re just starting out in your career or looking to take that next step in your professional journey, we have a variety of roles on offer within retail banking and group services. For those with a passion for providing exceptional customer service, why not join one of our Contact Centre, branch or mobile lending teams. Alternatively, we offer a variety of group services roles such as people and culture, learning and development, transformation, innovation, strategy, project management, data and analytics, IT, finance and administration, marketing and loans administration.
About BCU Bank
BCU Bank provide a genuine banking alternative to those who are looking for competitive and convenient retail and business banking services and outstanding customer experiences. In fact, our very purpose is to enrich the lives of our members and their communities.
BCU members interact with our dedicated teams through our branches, local Contact Centre, modern digital banking channels and BCU’s mobile retail and business banking lenders who are active in the communities in which they work.
Our values
Our values are fundamental to our ways of working and we offer a collaborative and inclusive workplace where our people feel a strong sense of belonging, they are recognised, invested in, and cared for, and are part of something bigger.
Focus on members
Focus on members. We live and breathe the ethos of member-first, always considering what we can do to make the member experience as positive as possible.
Improve and learn
Improve & learn. We are flexible, adaptable and regularly look for opportunities to learn and grow, both personally and professionally.
Trust and collaborate
Trust & collaborate. We actively promote and build good working relationships and effectively engage with others, internally and externally, to ensure positive outcomes for the business.
Our culture
Our culture is the sum of how we do things – and we believe it’s a real point of difference. Our culture is shaped by each and every one of us and by joining us, you will shape it too.
When you step through our doors, you will be welcomed and made to feel right at home. Our people are our best asset, and you will soon see how willing we all are to help you settle in, support you as you learn and develop, and encourage you to be the best version of yourself.
We empower our people, mistakes are seen as an opportunity to learn, and we encourage diverse thinking. We believe in having a one team approach, and feel safe that we can challenge each other to produce the best outcomes for our customers, community and each other.
We are driven by a shared purpose and come together to build a workplace of trust and belonging for all.
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Find your dream job
Whether you’re starting out in your career or looking to take that next step in your journey, we have a variety of roles on offer that may suit you.
What we can offer you
BCU Bank is committed to creating an environment that rewards and assists you to perform to your potential and expand your experience and learning.
Diversity, equity, and inclusion
At BCU Bank, we believe in ensuring a sense of belonging for all, and have policies in place to foster a workplace where diversity is celebrated.