Careers

As a Member Relations Officer based in the Contact Centre in Coffs Harbour, you will be the first point of contact for bcu members and in-bound callers accessing the bcu phone line. You will use your friendly customer service skills paired with your knowledge of bcu products, services and procedures to assists members with their enquiries and provide an exceptional customer experience. 

As a Member Relations Officer based in the Contact Centre in Coffs Harbour, you will be the first point of contact for bcu members and in-bound callers accessing the bcu phone line. You will use your friendly customer service skills paired with your knowledge of bcu products, services and procedures to assists members with their enquiries and provide an exceptional customer experience. 

As a Member Relations Officer based in the Contact Centre in Coffs Harbour, you will be the first point of contact for bcu members and in-bound callers accessing the bcu phone line. You will use your friendly customer service skills paired with your knowledge of bcu products, services and procedures to assists members with their enquiries and provide an exceptional customer experience.

As a Verifications Loan Processing Officer, you will primarily be responsible to support the origination of both Home Loan and Consumer Loan applications, interpret and satisfy loan conditions to full approval in line with the banks Credit Policy. 

As a Branch Manager at bcu you will be empowered to utilise your strong Leadership skills to coach and inspire your team to deliver exceptional customer service and embed our core Values at every interaction with our members. Together, you will work to achieve business goals whilst ensuring your professional aspirations and those of your team are nurtured and developed in the process.

The role of the Retail Operations Support Officer is to undertake and deliver a number of functions in support of our Branch, Contact Centre, Partnership banking and Member Experience Divisions, including retail operational support, Business Process Improvement/Project Management Office Initiatives representation, Policy & Procedure review & development, 1st Line Risk Management activities and coaching frontline staff to proactively manage risk.

As a Branch Manager at bcu you will be empowered to utilise your strong Leadership skills to coach and inspire your team to deliver exceptional customer service and embed our core Values at every interaction with our members. Together, you will work to achieve business goals whilst ensuring your professional aspirations and those of your team are nurtured and developed in the process.

As a Member Relations Officer at bcu, you will have a customer focused mindset, assisting our members with their everyday banking needs. Through having genuine, rich conversations you will identify their short and long term financial goals and make recommendations on suitable bcu products and services.

This role is responsible for expanding the P&N Group’s Business Banking portfolio, with an emphasis on Property Finance, by providing appropriate financial solutions to business members and building profitable long term relationships;

As a Member Relations Officer at bcu, you will have a customer focused mindset, assisting our members with their everyday banking needs. Through having genuine, rich conversations you will identify their short and long term financial goals and make recommendations on suitable bcu products and services.