Four ladies sitting at a cafe table. Two ladies are holding their phones.

Most of us use online banking almost every day, however, are you familiar with all of the features the BCU Bank app has to offer? Here are eight great features you might not know about our app.

1. Customise your dashboard shortcuts on the app home screen

The four icons that appear at the bottom of your app home screen can be customised to suit the way you bank. For example, if you’re regularly transferring money between your accounts or paying bills using BPAY, you can update these shortcuts to get where you need to go faster.

You can do this by going to: Menu > Settings > Dashboard Shortcuts.

2. Easily manage your card settings

If you’ve misplaced your card, no worries! You can temporarily lock it while you look for it and unlock it when you find it again. If it’s permanently lost or has been stolen, it’s just as easy to report it through the app and order a new one. When the new card arrives, you can activate it via the app, but we’ve got you covered in the meantime too with instant digital cards that you can add to your digital wallet.

Under card settings you can also choose which services you want to use, which means you can easily turn on or off features like Visa payWave, online purchases, international transactions, and even ATM withdrawals.

You can do this by going to: Menu > Manage Cards > Select Card > Lock or Menu > Manage Cards > Select Card > Card Controls

3. Faster payment approvals

If you’ve got an account with multi-to-sign functionality (where more than one person is required to approve a transaction), payment approvals can be completed in the app to speed up the process.

You can do this by going to: Menu > Pay > Payment Approvals

4. Nickname your accounts

Managing multiple accounts can be confusing. No doubt, we’ve all transferred money into our ‘transaction account’ instead of our ‘bills account’. Adding nicknames to your accounts will make it easier for you to identify which is which.

You can do this by going to: Menu > Accounts > Select Account > Select the "..." icon in the top right corner > Rename account

5. Pair your app with your Apple Watch

If you’re always on the go, this feature is perfect for you. All you need to do is download the BCU Bank app for your Apple Watch, register it through the app on your mobile to connect your accounts, and you’ll be able to check your balance quickly and easily from your wrist in no time.

You can do this by going to: Menu > Settings > Apple Watch

6. Get a consolidated interest summary

If you want to see how much interest you’ve earned or paid on any of your accounts in the current, or even previous year, you can find it in the app. You can view the details for an individual account only, or you can see an overview that covers all your accounts, including the total interest you’ve earned or paid.

You can do this by going to: Menu > Accounts > Interest

7. Delve into the details of your credit card

When it comes to budgeting for your credit card payment each month, we’ve made it easy – you don’t even need to download your statement! You can find out your minimum payment, interest rate, and fees, and you can make a payment from the same place too.

You can do this by going to: Menu > Accounts > My accounts > Select credit card > Select the “…” icon in the top right corner > Account information

8. View your statements 24/7

If you’re registered for e-Statements, you can access them any time through the app for all your accounts. If you’re not registered yet, you can update your preferences in the app, and you’ll both help us save paper and  have the convenience of being notified by email as soon as they’re available.

You can do this by going to: Menu > Accounts > View eStatements or  Menu > Accounts > Manage eStatements

That’s not all our app can do – find out more about the great features on offer!

Before you can enjoy the benefits of the BCU Bank app, you’ll need to register for BCU iBank and have Secure SMS set up. You can then download it from the App Store or Google Play and follow the prompts to complete the registration.

Download the BCU Bank app today:

Available on the App Store   Get it on Google Play

Important information

Banking and Credit products issued by Police & Nurses Limited (BCU) ABN 69 087 651 876 AFSL/Australian Credit Licence 240701. Any advice does not take into account your objectives, financial situation or needs. Read the relevant Product Terms and Condition, before acquiring this product in considering and deciding whether it is right for you. The Target Market Determination (TMD) for products is available on request. Lending criteria, terms & conditions, fees & charges apply.