Join BCU Bank
Why join BCU Bank?
Customer-owned
As a customer-owned, customer-first bank, we sit right alongside you, helping you navigate life’s financial journey.
Bank your way
Call us. Pop into a branch. Log in to our app or internet banking. With BCU, you can bank when you want, and how you want.
Small enough to care
But big enough to deliver. We understand that the more you know about money, the less overwhelming banking can feel.
Local financial partners
With trusted and experienced financial partners, our customers feel confident knowing BCU is by their side.
What's the customer-owned banking difference?
We're owned by you – our customers – and that means everything we do benefits you. We invest profits back into helping our customers and communities.
With BCU by your side, we make the complicated easy, and your dreams a reality.
Because you, BCU
We're not like other banks. We’re owned by our customers, which means everything we do, we do it for you.
Think of us as your trusted (financial) life partner, here for the long haul. We want you to feel empowered to manage your money. But if you’re not quite there yet, we’re here with the tools and support you need.
Plus, because we think our customers deserve the best, we reinvest our profits to make our products and services even better, so we can keep up with your ever-changing needs.
Join us – it's quick and easy!Discover our suite of products, tailored for you:
Because we're here to help
Talk to the team
Got a question? Call us on 1300 228 228, pop into your local branch, or chat to us online.
Find your local branch
You’ll find us from Maroochydore to Port Macquarie – drop in and say hi!
Get answers online
Check out our how-to guides, search our FAQs, and find support services.
Got a question about joining us?
You can join BCU Bank in a matter of minutes by opening an everyday account or savings account online.
Alternatively, you can visit us in a branch.
You can also join BCU by applying for and taking out a personal loan, credit card or home loan.
More details about how to apply are available on our product pages.
BCU Bank is 'customer owned' which means our customers and our owners are one and the same. This means there is no natural conflict with shareholders like at the listed banks.
We're owned by you, our members, and that means everything we do benefits you.
We invest our profits back into improving our services and helping our customers and their communities.
Switching has never been easier – you can open a new account with BCU Bank online in just a few minutes.
We can guide you through the the steps to open your account, set up new payment arrangements with your new account or card and provide tips for a smooth changeover.
If you're a new BCU Bank customer you'll need to have at least one photo identity document to open your account with us.
Open your account online
If you're opening a new everyday or savings account online, you'll need to confirm your identity using any two of the following documents:
- Australian driver licence
- Australian passport
- green Medicare card
Open your account in branch
If you're opening your account in person at one of our branches you need to bring one of the following photo identity documents:
- Australian driver licence
- Australian passport
Don't have your photo ID?
If you're under 18, not an Australian citizen or simply don't have an Australian photo identity document, you can use a combination of primary and secondary documents to open your account at one of our branches.
Important information
Banking and Credit products issued by Police & Nurses Limited (BCU Bank).
Any information on this website is general in nature and does not consider your personal needs, objectives or financial situation. Our rates are current as of today and can change at any time. Credit eligibility criteria, terms and conditions, fees and charges apply.