Secure codes to validate internet banking transactions can also be generated using the Symantec VIP Access App or a physical token.
These token options generate a random one-time secure code that can be used to authenticate a transaction in internet banking.
Authentication of the secure code is provided through the Symantec Validation & ID Protection (VIP) Online Security service, supported by the global VIP (VeriSign Identity Protection) network.
When should I use a security token or app?
If you don’t have reliable mobile phone service for receiving SMS Secure Codes, or if you're living or travelling overseas, you can use the Symantec VIP Access App or a physical token for completing transactions that require extra security.
You can download the VIP Access App from the App Store (iOS) or Google Play (Android).
To apply for a token or learn more, please visit your local branch or call 1300 228 228.
Find out more about the Symantec VIP Access App