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How do I update my internet banking payees?

To add or edit your payee details without making a payment, the easiest way to do this in the BCU Bank app. Go to Pay > Manage Payees from the main menu. From here, you can add edit or delete an existing payee, or add a new payee.

In internet banking, you can edit a payee's details as you make a payment to them, which will then save with the new details for next time. You can delete a payee by going to Pay someone, clicking on the three dotes next to payee name, and choosing Delete.

Manage payees in internet banking

In internet banking, the Manage Payees function lets your assign different payees to different profiles. This is only an option if you have more than just your personal banking with BCU Bank.

For example, if you have a personal bank account and are also a signatory on a business, club, or trust account held with us, you can use the Manage Payees function in internet banking to assign different payees to each of your profiles.

On the Manage Payees screen, select the profile you wish to update, and then select the payment type the payee belongs to. From here you'll be able to select payees to associate with that profile. This helps differentiate your personal payees from your business payees.

Any payees that are not assigned to a specific profile will continue to appear in both banking profiles.