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How do I pay someone using digital banking?

You can send money to another bank or financial institution in Australia using the Pay someone function in internet banking or the mobile app.  

From the main menu go to Transfer/Pay > Pay someone. You can send money to a:

  • Saved payee (a payee you have sent money to and saved previously).
  • New payee using a BSB and account number.
  • New payee using a PayID.
  • Another BCU account using the PayID or BSB and account number.

Payee Nickname - by ticking 'Add to Favourites', the payee’s details will be saved to use in the future. This is an optional field and can be used to provide a nickname for your saved payee.

Description - this can be added to your payment so you can easily identify the payment on your statement. 

Reference - this is an optional field and will display on the payees statement.

Saved payees

To transfer funds to a saved payee, simply select their name in your Favourite payees list. You can sort the favourites list by Payee Name, Account Name or the Last Payment Date. You can also search for a previous payee by selecting the Search icon in the top right hand corner of the list and typing in your search criteria.

Remember, transfers between different financial institutions can take up to 48 business hours, so make sure you allow enough time for your funds to arrive as required. If the receiving bank is a participant in NPP the funds may be sent via Osko and could be received in minutes.