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Can I change my PayID details?

You can update your PayID details in internet banking or the BCU Bank app.

  • In the BCU Bank app: Go to Pay > Manage PayID, select the PayID you want to update, and tap PayID settings.
  • In internet banking: Go to Accounts > Manage PayIDs, select the PayID you want to update, and click More options.

You can perform the following actions:

    • Lock PayID: Block payments coming into your PayID-linked account.
    • Transfer PayID: Free up your PayID to register with another bank or financial institution, but still receive payments into your BCU account until the transfer is complete.
    • Close PayID: Permanently close your PayID, unlinking it from your BCU account. This allows the PayID to be used elsewhere or by someone else.