If you have not been appointed a relationship manager, you can contact our Credit Management team directly on 1300 228 228, Monday to Friday, 8:30am to 5:00pm AEDT.
Alternatively, you can get in touch with us via one of the following options:
Online: Complete the online Financial Hardship Assistance Form
Mail: Attn: Financial Hardship Assistance, Credit Management, BCU
PO Box 1563
Coffs Harbour NSW 2450