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Business banking help centre

How can we help you today?

Digital banking

Learn more about the digital banking options for you and your business and how to use them.

Payments

Information about how to manage transfers and payments, including using your Smartpay terminal.

Batch payments

Learn more about using and managing batch payments including manual and CEMTEX file uploads.

Security and scams

Learn about how to stay safe online, common scams to look out for, and reporting suspicious activity.

Financial hardship

Support if you're experiencing financial difficulty or struggling to meet your repayments – including information on farm debt mediation.

Non-personal memberships

We've got all the information you'll need to help you open a non-personal membership with BCU Bank.

Because we're here to help

Get in touch

Call us on 1300 228 228 or visit your nearest branch for all your everyday business banking needs.

Find your local branch

You’ll find us from Maroochydore to Port Macquarie – drop in and say hi!