Contact Smartpay’s technical help desk on 1800 443 876. Smartpay’s dedicated technical support team are available 24/7, 365 days a year to help keep your business running. Remain with your terminal during the call so Smartpay can work through any issues with you. If you experience a problem with your terminal that can’t be resolved by Smartpay’s technical support team over the phone, a replacement terminal will be couriered to you at no additional cost.
Basic troubleshooting tips are also available on the Smartpay website.