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Faster, simpler payments

Introducing the New Payments Platform (NPP)

It’s time to enjoy a more convenient banking solution, with fast and simple payments using the New Payments Platform (NPP). Osko by BPAY lets you send and receive payments, 24-hours a day, 7 days a week, 365 days a year, and have the funds clear in as little as 15 seconds. PayIDs enable you to send and receive payments to mobile number, email addresses, ABN and Organisation IDs.

Watch the introduction video to learn more about the brand new way to send and receive money with PayIDs and the New Payment Platform.

Register my PayID

PayID, Osko Payments and FAQ Guides

Follow our simple steps below to create your PayID in iBank or the bcu Connect App.

If you need further assistance, please call 1300 228 228 and one of our friendly staff will guide you through the process.

  1. From the iBank menu, select 'Manage iBank', and proceed to 'Manage PayIDS'.

    From the iBank menu, select 'Manage iBank', and proceed to 'Manage PayIDS'

  2. To create a new PayID, simply click 'Create PayID'.

    To create a new PayID, simply click 'Create PayID'

  3. Follow the prompts to finalise creation of your PayID. (Don't forget to enter the verification code sent to the mobile number or email address that you are using to create the PayID).

1. Tap 'View accounts' and follow to the 'Payments' screen.

Tap 'View accounts' and follow to the 'Payments' screen

2. From the 'Payments' screen, tap the 'PayID' button.

From the 'Payments' screen, tap the 'PayID' button

3. If it is the first time adding a new PayID, tap 'Add New'.

iOS

If it is the first time adding a new PayID, tap 'Add New'

Android

If it is the first time adding a new PayID, tap 'Add New'

4. Tap 'Contact' and select your preferred contact number or email address to link your account to.

To create an ABN or Organisation ID please visit your local bcu store or simply call 1300 228 228 for more information.

5. Follow the prompts to finalise creation of your PayID. (Don't forget to enter the verification code sent to the mobile number or email address that you are using to create the PayID).

Osko is a new service by BPAY that allows you to use the New Payment Platform (NPP) and use PayIDs for convenient and fast payment settlement.

Osko Payments in iBank

  1. If adding a new Payee, first click 'New Personal Payee'.

    For existing Payees, you can select from the 'Transfer To' options.

    New personal payee

  2. You can now select either Financial Account, Phone Number, Email Address, ABN or Organisation ID.

    Choose which PayID to use and enter the required details.

    Note: you can quote a normal BSB and account number (via Financial Account) and still transfer via Osko to an external bank account within 15secs.

    Select PayID

  3. Once complete, click 'Next' and you will be prompted to supply your OTP.

    Click 'Next'

  1. Enter the amount, when the transfer should occur and the reference to appear on your statement and the message to be sent along with the payment.

    (Messages to personal payees now have a helpful 280 character limit).

    NPP Payment details

  2. Follow the prompts to finalise the Osko payment.

Osko Payments in bcu Connect App

1. In Payees, tap 'Add new'.

Tap 'Add new'

2. Tap which PayID type to use.

Tap which PayID type to use

3. Enter PayID, e.g. Phone Number.

Enter PayID, e.g. Phone Number

4. Enter details and tap 'Add'.

Enter details and tap 'Add'

1. Tap 'To others' to start a new payment.

Tap 'To others' to start a new payment

2. Select the new PayID Payee created in previous step, alternatively tap 'Add new' to create a new PayID.

Select the new PayID Payee created in previous step

3. Confirm 'Transfer Type' is Osko and fill in payment details. Tap 'OK' and follow remaining prompts.

Confirm 'Transfer Type' is Osko and fill in payment details. Tap 'OK' and follow remaining prompts

Learn more about Osko, PayID and the New Payments Platform with the links below:

NPP stands for New Payments Platform which is a banking infrastructure that enables members to send fast payments between bcu & other participating financial institutions.

No. OSKO by BPAY is an NPP overlay service that enhances the functionality of NPP. It enables members to pay in real-time with funds available almost immediately 24/7, 365 days a year. It will also enable people to send a 280-character message with their payment, making it easier for both parties to know what the money is for.

PayID is an easy way to make payments and is used purely for the receipt of NPP/Osko payments. You create a PayID linking your receiving financial account to a mobile number or email address (or an ABN or Organisation ID via the store). You then give your PayID to people that pay you. This saves the payer from entering your BSB and Account.

Tip: If you want to make a payment to someone then ask if they have a PayID. This will save you from having to ask for their BSB and Account Number.

A PayID cannot be used to take money out of an account. It can only be used to receive payments. There are strict rules when a PayID is created including a verification code sent to you via SMS or email.

However, if you are still concerned about the security please speak to us.

Mobile number and Email address PayIDs can be created through digital channels (iBank, Mobile Banking and bcu Connect App) but ABN and Organisation Name PayIDs can ONLY be set up in store to allow for verification.

PayIDs are not mandatory to complete an NPP/Osko payment, but they eliminate the need to enter a BSB & Account number by linking a financial account to easily memorable information (email address or mobile phone number).

Manage PayID in iBank or bcu Connect App enables members to close their PayID after entering a verification code (received via SMS). Once closed, a member can create a new PayID.

A single PayID, such as your mobile number, can only be registered with a single bank however an alternate PayID, such as your email address can be registered with another financial institution.

You can transfer up to your approved daily transfer limit. If you wish to increase your daily transfer limit, please contact us.

Please contact us on 1300 228 228 to resolve any issues when registering your PayID.

No. Two members can each have their own PayID attached to a joint account.

  • The PayID payee confirmation step – the ability to see the name of the person who has registered the PayID – is a key benefit of PayID. It has been designed to reduce the likelihood of mistaken payments, as well as some cases of fraud.
  • Mistaken payments are a major issue for consumers – 76 per cent of Australians worry about paying money into the wrong account due to an error when inputting details.
  • When you create a PayID with us you must first provide your consent, under our terms and conditions, which outlines how the PayID service operates and should be used.
  • We also have measures in place to ensure the PayID service is not used by customers or customer applications to mine data for fraudulent purposes.
  • If you’re not comfortable using PayID you can still use a BSB and Account number with products like Osko.

Discover the benefits of the NPP

Faster payments

Faster payments

When you make a payment or someone sends you money, the funds should be received in less than a minute, 24 hours a day and seven days a week.

Simpler Payments

Simpler Payments

Instead of having to remember account numbers and BSBs, you’ll be able to create a ‘PayID’ using just your email address, mobile phone number, ABN or Organisation Name to identify your bcu account for receiving payments. When you’re making a payment using a PayID, you’ll automatically be shown the name of the person who owns that PayID before you approve the payment.

Smarter Payments

Smarter Payments

You’ll be able to include up to 28 characters of text with your payment to describe what it was for and who it was made to. This means you can keep a more detailed record of your payments.

Register my PayID