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Faster, simpler payments

Faster, simpler payments

It’s time to enjoy faster, simpler payments and the benefits of Australia’s New Payments Platform (NPP). Osko by BPAY lets you send and receive payments 24 hours a day, seven days a week and have the funds clear in as little as 15 seconds. Using PayIDs you can send and receive payments to a mobile number, email address, ABN or Organisation ID.

Discover the benefits of Osko and Pay ID

Faster payments

Faster payments

When you make a payment or someone sends you money using Osko, the funds should be received in less than a minute, 24 hours a day and seven days a week.

Simpler payments

Simpler payments

Create a PayID and instead of having to remember your account numbers and BSBs, you’ll be able to use just an email address, mobile phone number, ABN or Organisation ID to receive payments to your account.

Smarter payments

Smarter payments

You’ll be able to include up to 280 characters of text with your Osko payment to describe what it’s for and who it’s made to. This means you can keep a more detailed record of your payments.

Osko payments

Osko by BPAY lets you send and receive payments and have the funds clear in as little as 15 seconds. It will also enable you to send a 280-character message with your payment, making it easier for both parties to know what the money is for.

As long as you're sending funds to a participating bank, when you make a pay now Pay Someone external payment, Osko will ensure your money reaches its destination in near real time. If you're sending funds to a bank not using NPP, your payment will be sent via direct entry channels, which may take up to three working days.

Pay ID

A PayID is used purely for the receipt of NPP/Osko payments, and is also an easy way for you to pay others.

You can create a PayID by registering your bcu account to a mobile number or email address (or an ABN or Organisation ID via the store). You then give your PayID to people that pay you. This saves the payer from entering your BSB and account number.

Setting up your PayID with bcu is easy, and once you've done it, your friends and family can use your mobile phone number or email address to send you funds instantly. You can set up more than one PayID if you wish. Just link your mobile number to one account and your email address to another.

If you want to make a payment to someone then ask if they have a PayID. This will save you from having to ask for their BSB and account number.

Please refer to our FAQ’s below for information on how to set up your PayID in bcu iBank or the bcu Connect App.

If you need further assistance, please call 1300 228 228 and one of our friendly staff will guide you through the process. If you’re looking to set up a PayID on your ABN or Organisation ID please visit us in store.


Frequently asked questions

Registering a PayID is easy. You can register a mobile phone number or email address through the bcu Connect App or in bcu iBank.

bcu Connect App
Go to Pay > Manage PayID and follow the prompts.

bcu iBank
Go to Accounts > Manage PayIDs and follow the prompts

You will receive an SMS or email after registering to confirm your ownership of the ID.

If you wish to register an ABN or an Organisation ID, please visit us in store.

If you’re trying to register a PayID and it’s saying the PayID is already in use, please check that you haven’t registered this already with bcu or another bank.

We can help you dispute a PayID if you are the owner of the mobile phone number or email address. Please contact us on 1300 228 228 if you require any assistance.

If you change your contact details and your PayID is connected to them, you will need to close your existing Pay ID and create a new one using your new contact details. You can close or lock a PayID in bcu iBank or the bcu Connect App.

bcu iBank
Go to Accounts > Manage PayID and select the PayID you wish to update
Go to More information and choose to lock or close your PayID

bcu Connect App
Go to Accounts > Pay > Manage PayID and select the PayID you wish to update
Select PayID settings and choose to lock or close your PayID

To close or lock an ABN or organisation PayID, please visit us in store or contact us on 1300 228 228.

A PayID can only be used to receive payments, not to take money out of an account. There are strict rules when a PayID is created that include confirming your identity using the verification code sent to you via SMS or email.

When you create a PayID with us you must first provide your consent, under our terms and conditions, which outlines how the PayID service operates and should be used.

If you’re not comfortable using PayID you can still use a BSB and account number with services like Osko.

The PayID payee confirmation step, which includes the ability to see the name of the person who has registered the PayID, is a key benefit of using PayID. It has been designed to reduce the likelihood of mistaken payments, as well as some cases of fraud.

You should not share a Pay ID, however two members can each have their own PayID attached to a joint account.