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bcu Store status

bcu continues to adapt to ensure we provide the necessary services to our members, whilst also supporting our staff and their families.

Currently, some stores are operating with reduced trading hours as a result of the COVID-19 Pandemic.

Please find below a list of bcu stores trading hours effective from 11 May 2020.

Ballina  
Bellingen  
Bowraville  
Coffs Harbour Park Beach Plaza  
Coffs Harbour Central  
Dorrigo  
Grafton  
Iluka Monday, Wednesday & Friday: 10am to 3pm (closed for lunch between 12.00pm and 12.30pm)
Lismore Monday - Thursday: 9.30am to 5pm
Friday: 9am to 5pm
Macksville  
Maclean  
Maroochydore  
Murwillumbah  
Nambucca Heads  
Port Macquarie Monday - Thursday: 9.30am to 5pm (closed for lunch between 11.30am and 12.30pm)
Friday: 9am to 5pm (closed for lunch between 11.30am and 12.30pm)
South Brisbane Monday - Thursday: 9.30am to 5pm (closed for lunch between 11.30am and 12.30pm)
Friday: 9am to 5pm (closed for lunch between 11.30am and 12.30pm)
Toormina  
Tweed Heads South Monday - Thursday: 9.30am to 5pm (closed for lunch between 11.30am and 12.30pm)
Friday: 9am to 5pm (closed for lunch between 11.30am and 12.30pm)
Urunga  
Woolgoolga  
Yamba  

Contact Centre status

Phone Higher than usual wait times
Email  
 

Alternate services

Did you know you can do most of your banking online using iBank or bcu Connect? Here are some other common banking services that can be managed at the touch of a button.

 

In-Store Service

Alternate Options

iBank

bcu Connect App

Call Centre

1300 228 228

bcu ATM

Transfer funds internally or externally to another bank

Pay a BPay Bill

Card management
(lost, stolen, holds)

Activate Card

Change Card PIN

Renewal or changes to a term deposit

International transactions

Loan redraw

Cash Withdrawals