bcu Store status
bcu continues to adapt to ensure we provide the necessary services to our members, whilst also supporting our staff and their families.
Currently, some stores are operating with reduced trading hours as a result of the COVID-19 Pandemic.
Please find below a list of bcu stores trading hours effective from 11 May 2020.
| Ballina | ||
| Bellingen | ||
| Bowraville | ||
| Coffs Harbour Park Beach Plaza | ||
| Coffs Harbour Central | ||
| Dorrigo | ||
| Grafton | ||
| Iluka | Monday, Wednesday & Friday: 10am to 3pm (closed for lunch between 12.00pm and 12.30pm) | |
| Lismore | Monday - Thursday: 9.30am to 5pm Friday: 9am to 5pm |
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| Macksville | ||
| Maclean | ||
| Maroochydore | ||
| Murwillumbah |
| Nambucca Heads | ||
| Port Macquarie | Monday - Thursday: 9.30am to 5pm (closed for lunch between 11.30am and 12.30pm) Friday: 9am to 5pm (closed for lunch between 11.30am and 12.30pm) |
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| South Brisbane | Monday - Thursday: 9.30am to 5pm (closed for lunch between 11.30am and 12.30pm) Friday: 9am to 5pm (closed for lunch between 11.30am and 12.30pm) |
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| Toormina | ||
| Tweed Heads South | Monday - Thursday: 9.30am to 5pm (closed for lunch between 11.30am and 12.30pm) Friday: 9am to 5pm (closed for lunch between 11.30am and 12.30pm) |
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| Urunga | ||
| Woolgoolga | ||
| Yamba |
Contact Centre status
| Phone | Higher than usual wait times | |
Alternate services
Did you know you can do most of your banking online using iBank or bcu Connect? Here are some other common banking services that can be managed at the touch of a button.
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In-Store Service |
Alternate Options |
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iBank |
bcu Connect App |
Call Centre 1300 228 228 |
bcu ATM |
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Transfer funds internally or externally to another bank |
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Pay a BPay Bill |
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Card management |
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Activate Card |
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Change Card PIN |
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Renewal or changes to a term deposit |
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International transactions |
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Loan redraw |
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Cash Withdrawals |
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