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Your security is key


BCU has gathered information to help keep your money secure and protect your personal information. This information may help to reduce your chances of being targeted when transacting online, using cards or banking.

Remember that BCU will never call or email to ask you for your full PIN or any online banking passwords.

Security and Scams

While we do what we can to help prevent unauthorised access, there are a few things you can do to avoid scams.

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Cartoon illustration of a male sitting at a computer with the bcu logo on it, and a criminal standing next to him smiling. The criminal is dressed in all black, wearing a beanie and an eye mask.

What are banking scams?

Anyone could be a potential target for scams. We've put together a list of common scams to help keep you alert and aware of what to look out for.

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Fraud Monitoring Systems

In line with our commitment to protecting our members from fraud, BCU Bank has a range of security measures and monitoring in place.

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Security Codes

Security codes are a convenient authentication service that gives an additional layer of protection to your bcu internet banking.

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Card safety

Cards bring convenience to our banking and by following a few simple tips, you can keep your personal banking details safe.

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Internet security

To protect yourself when banking online, only use a trusted and secure computer to access your accounts.

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