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Important changes to Yamba branch

The BCU Bank Yamba branch is permanently closing on 11 February 2026.

As a customer-owned bank, we frequently review our banking channels and need to make decisions that are in the best interests of our customer base as a whole. As banking behaviour and customer preferences change, and face-to-face transactions across our branch networks decline, it’s important that we continue to adapt with them. To achieve this, we need to use our limited resources in a responsible and impactful way, now and into the future.

There will be no redundancies, and all affected employees will be offered redeployment within BCU.  

While the branch is closing, we remain committed to minimising inconvenience and providing you with a range of alternative ways to bank close to home. Here’s how you can continue to do so:

Branches close to home

Maclean

 235 River Street, Maclean, NSW 2463
19 kilometres from Yamba branch

Grafton

 Shop 42/43, 52/74 Fitzroy Street, Grafton Shopping World, Grafton, NSW 2460  
64 kilometres from Yamba branch 

Alternative ways to bank with BCU

Digital banking

A range of services are available via the BCU Bank app and internet banking.  

BCU call centre

The BCU team are here to support you and can be contacted directly on 1300 228 228. Our call centre is open Monday–Friday from 8:00am–6:00pm and Saturday from 9am–1pm.

Bank@Post

All fees will continue to be waived at Bank@Post. Customers can complete a range of transactions through Bank@Post, including cash and cheque deposits.  

Other ways to bank

To find out more about some of the many convenient ways you can continue to bank with BCU, read our alternate banking guide