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Update to our Fees & Charges

We’re making some changes to our fees and charges. The changes will come into effect from 1 March 2025 and may apply when a service or transaction is requested:

We’ve reduced some fees

Fee  Old Fee
(until 28 Feb 2025)
New fee
(effective 1 Mar 2025)
Bank services
Coin handling
  • One denomination per calico bag $7.50.
  • Mixed denomination per calico bag $12.50.
5% of the coin amount.
Manual External Transfer (staff-assisted manual transfer to another organisation). Nil $2.50 per payment
Real time gross settlement (RTGS) and foreign currency
RTGS from another bank $5.00 $8.00
RTGS to another bank $15.00 $25.00
Dishonour
External Auto Transfer Dishonour (BPAY Payments) $6.00 Nil
Trace and recall fees
BPAY trace $5.50 Nil
BPAY recall $11.51 Nil
Telegraphic transfer trace $27.50 Nil
Trace of cheque/deposit $33.00 Nil
Copy of cheque/deposit within 30 days $11.00 Nil
Copy of cheque/deposit 30 - 90 days $16.50 Nil
Copy of cheque/deposit over 90 days $38.00 Nil
Other
Audit certificate $25.00 30.00
Manual trace $50.00 $40.00
Statement retrieval First page $6.00 and each subsequent page $1.50 $2.50

Please note the fee for an External Auto Transfer as indicated in the Notice of Change that is included with your most recent BCU Statement, will not be introduced at this time.

We’re here to help, so if you have any questions or need more information, please email us at mail@bcu.com.au, message us on our instant messaging platform on bcu.com.au, or call us on 1300 228 228.

View all fees and charges