The BCU Bank Maroochydore branch is permanently closing on 25 November 2025.
As a customer-owned bank, we frequently review our banking channels and need to make decisions that are in the best interests of our customer base as a whole. As banking behaviour and customer preferences change, and face to face transactions decline, it’s important we adapt with them and that we use our limited resources in a responsible and impactful way, now and into the future.
We will be working with the Maroochydore team over the coming weeks on the way forward.
While the branch is closing, we remain committed to minimising inconvenience and providing you with a range of alternative ways to bank with BCU. Here’s how you can continue to do so:
Physical locations to complete transactions with BCU
Sunshine Plaza Australia Post Office – Bank@Post
All fees will continue to be waived at Bank@Post. Customers can complete a range of transactions through Bank@Post, including cash and cheque deposits.
154-164 Horton Parade, Maroochydore, Queensland 4558
0.07 kilometers from Maroochydore branch
Brisbane
100 Edward St, Brisbane QLD 4000
101 kilometres from Maroochydore branch
Alternative ways to bank with BCU
Digital banking
A range of services are available via the BCU Bank app and internet banking.
BCU call centre
The BCU team are here to support you and can be contacted directly on 1300 228 228. Our call centre is open Monday–Friday from 8:00am–6:00pm and Saturday from 9am–1pm.
Bank@Post
All fees will continue to be waived at Bank@Post. Customers can complete a range of transactions through Bank@Post, including cash and cheque deposits.
Other ways to bank
To find out more about some of the many convenient ways you can continue to bank with BCU, read our alternate banking guide.