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Take peace of mind with you on your next adventure

Travel Insurance

With a range of travel insurance options to suit a range of holidays - both domestic and international - you won't need to travel far to find insurance that may work for you.

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Cover for your luggage

If your luggage is lost, stolen or damaged while you're away, we'll help cover it.*

We've got your back in an emergency

We’ll help cover additional accommodation, travel and meal costs in an emergency - like if you become unfit to travel or you’re stuck without a passport.*

Rental vehicle excess

If your rental car’s damaged in an accident or stolen, we’ll help pay the rental company’s excess.*

If your plans get cancelled, we're here to help

If your trip’s cancelled because of things out of your control, we'll help cover non-refundable pre-paid travel and accommodation.*

What else is covered?

  • Legal liability cover
  • Overseas medical and hospital
  • Rescheduling costs
  • 21 day cooling off period

This is just some of what’s included, and conditions apply to all our cover. Each level of cover has different options and different limits. Read the PDS to find out more.

International Travel Insurance

Platinum Plan

  • Cancellation or rescheduling
    Unlimited

  • Overseas medical and hospital
    Unlimited

  • Luggage
    Up to $15,000

  • Emergency expenses
    Unlimited

  • Accidental death or disability
    Up to $25,000

  • Legal liability
    Up to $2.5 million

  • Rental vehicle cover
    Up to $5,000

  • Loss of income
    Up to $10,400
    Cover for loss of your usual income, up to $400 per week (maximum of 26 weeks)

  • Optional annual multi-trip cover
    With Platinum Plan only

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Premium Plan

  • Cancellation or rescheduling
    Up to $25,000

  • Overseas medical and hospital
    Unlimited

  • Luggage
    Up to $7,500

  • Emergency expenses
    Up to $25,000

  • Accidental death or disability
    Up to $15,000

  • Legal liability
    Up to $2 million

  • Rental vehicle cover
    Up to $3,000

  • Loss of income
    Up to $6,500
    Cover for loss of your usual income, up to $400 per week (maximum of 26 weeks)

  • Optional annual multi-trip cover
    Not applicable

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Essentials Plan

  • Cancellation or rescheduling
    Up to $15,000

  • Overseas medical and hospital
    Unlimited

  • Luggage
    Up to $3,000

  • Emergency expenses
    Up to $15,000

  • Accidental death or disability
    Not applicable

  • Legal liability
    Up to $1 million

  • Rental vehicle cover
    Not applicable

  • Loss of income
    Not applicable


  • Optional annual multi-trip cover
    Not applicable

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This is only a summary, refer to the Product Disclosure Statement (PDS) for more information on what is and isn’t covered.

► Read our Travel Insurance PDS for the full breakdown

Domestic Travel Insurance

Domestic Plan

  • Cancellation or rescheduling
    Up to $25,000

  • Overseas medical and hospital
    Up to $1,000 (for funeral expenses only)

  • Luggage
    Up to $2,500

  • Emergency expenses
    Up to $10,000

  • Accidental death or disability
    Up to $10,000

  • Legal liability
    Up to $1 million

  • Rental vehicle cover
    Up to $4,000

  • Loss of income
    Up to $4,500
    Cover for loss of your usual income, up to $400 per week (maximum of 26 weeks)

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This is only a summary, refer to the Product Disclosure Statement (PDS) for more information on what is and isn’t covered.

► Read our Travel Insurance PDS for the full breakdown

Need to make a claim?

You can make a claim by contacting our partner CGU's 24/7 claims team on 13 24 80. Find out more.

Home or motor vehicle claims can also be made online by visiting the CGU Insurance claims page.

Make a claim

Frequently asked questions

The cost of Travel insurance varies depending on the kind of cover you’d like. For example, Travel insurance which includes overseas medical expenses is typically more expensive than Domestic Travel insurance. Policies with options such as annual multi-trip cover, and cover for a rental vehicle excess or loss of income may also cost more than a more basic level of Travel insurance.

Depending on the type of Travel insurance cover you choose, Travel insurance can often include cover for trip cancellations, compensation for if your luggage is lost or damaged, overseas medical treatment, and emergency expenses assistance. Some Travel insurance policies may also include annual multi trip cover options, where the cover will last an entire year, regardless of how many trips you take.

The reasons that will be covered for trip cancellation will depend on your policy, but most will include injury to yourself or an insured travel companion, natural disasters striking the trip destination, and bankruptcy to the travel company.

Please refer to the relevant Product Disclosure Statement to find out more.

Purchasing Travel insurance may be worth doing to help provide peace of mind while you’re travelling. Travel insurance may help cover you in the event you require emergency medical assistance, and it can also help cover cancellation costs, rental car insurance excess and any loss or damage to your luggage and personal belongings.

Important information


    *Underwriting criteria, policy terms, conditions, limits and exclusions apply. Please see the PDS for full details.

    Police & Nurses Limited (BCU Bank) ABN 69 087 651 876 AFSL 240701 acts under its own AFSL and under an agreement with the issuer Insurance Australia Limited trading as CGU Insurance ABN 11 000 016 722, AFSL 227681. Any advice provided is general advice only and does not take into account your individual objectives, financial situation or needs (“your personal circumstances”). Before using this advice to decide whether to purchase a product, you should consider your personal circumstances and the relevant Product Disclosure Statement and Target Market Determinations.