Home Insurance
We offer home insurance with a range of options to help meet your needs, no matter what roof you live under.
New for old replacement
If your furniture or electronics are damaged, we'll replace them with new ones.*
Emergency repairs
If you have an issue in your house that makes it uninhabitable, we’ll help arrange assistance through our preferred repairers and suppliers.*
Temporary accommodation
We’ll arrange temporary accommodation for up to 12 months, for the value of up to 10% of the sum insured.*
Choose the right cover for your home
Building and contents
- Comprehensive cover -
The most extensive type of home cover, giving you both cover for your home and many of the things inside it.
- Residential building protection
- Garages and sheds
- Infrastructure for services
- In-built swimming pools and spas
- Money
- Jewellery
- Furniture
- Computers and software
Buildings cover
━ Cover for structures ━
This covers both the property you live in, plus other buildings on your property - such as sheds and garages.
- Residential building protection
- Garages and sheds
- Infrastructure for services
- In-built swimming pools and spas
- Money
- Jewellery
- Furniture
- Computers and software
Contents cover
━ Cover for contents ━
This covers a wide range of items – including furniture, jewellery, electronics, and even carpet and curtains.
- Residential building protection
- Garages and sheds
- Infrastructure for services
- In-built swimming pools and spas
- Money
- Jewellery
- Furniture
- Computers and software
This is only a summary, refer to the Product Disclosure Statement (PDS) for more information on what is and isn’t covered.
Do you know how much your home and contents are worth?
Avoid the possibility of under-insuring your building or contents and make sure you have appropriate cover for your important possessions.
Ready to go?
Answer a few questions about your building and what's in it and you could be covered in just a few minutes.
Need to make a claim?
You can make a claim by contacting our partner CGU's 24/7 claims team on 13 24 80. Find out more.
Home or motor vehicle claims can also be made online by visiting the CGU Insurance claims page.
Frequently asked questions
Home insurance is a type of property insurance that covers insurable events that cause damage to your residence, your furnishings, and your assets. With home insurance, you choose how much to insure your home and/or contents for, and this will be the maximum amount that your insurance may pay out towards the costs of any repair or replacement following an insured event. There are many different types of home insurance with varying features and benefits such as Buildings insurance, Building and Contents insurance, Contents insurance and Landlords insurance.
Building and Contents insurance covers your residential home and offers cover for assets in your property, such as furniture and jewellery. Landlord insurance covers investment properties and can protect against some of the risks that come with renting out your property.
Home insurance can cover your house and other structures within or on your property following insurable events. Some home insurance policies also include liability cover. This means that if there is an incident that causes loss or damage to someone else’s property, or death or bodily injury to other people, your legal liability can be covered.
You can choose to include contents insurance in your policy to help protect other assets and items on or within your home or property, such as electronics, furniture, carpets, curtains, and jewellery.
The price of your Building and Contents insurance is usually based on the likelihood of a claim being made on your policy in the future and can therefore vary. There are several factors we consider when calculating your premium.
We calculate your premium by combining the:
- Pricing factors
- Policy options
- Minimum and maximum premium
- Government charges
- Any discounts you’re eligible for
To find out more about how we work out your premium, have a look at the relevant Product Disclosure Statement.
To make a claim with bcu, simply call our partner CGU’s 24/7 claims team on 13 24 80, or visit the CGU Insurance claims page to submit a home insurance claim. Make sure to note down details of the damage and take photos for additional evidence. In the case of theft or vandalism, you must also report this to the police.
Important information
*Underwriting criteria, policy terms, conditions, limits and exclusions apply. Please see the PDS for full details.
Police & Nurses Limited (BCU Bank) ABN 69 087 651 876 AFSL 240701 acts under its own AFSL and under an agreement with the issuer Insurance Australia Limited trading as CGU Insurance ABN 11000 016 722, AFSL 227681. Any advice provided is general advice only and does not take into account your individual objectives, financial situation or needs (“your personal circumstances”). Before using this advice to decide whether to purchase a product, you should consider your personal circumstances and the relevant the Product Disclosure Statement and Target Market Determinations from bcu.com.au/insurance.