The financial hardship assistance we can provide you will depend on your circumstances, and what type of difficulty you're experiencing.
Assistance may be offered in the follow ways:
- defer payments,
- reduced repayments – which may include an interest-only period,
- interest-only repayments,
- capitalising arrears – with repayments recalculated over the remaining loan term, after the period of assistance has ended,
- loan restructure – via discussions with a lender, and
- fee waivers.
We’ll assess each application on its merits and offer the type of help that is most appropriate to your situation.