If your credit report information relating to BCU enquiries, repayment history or financial hardship information is incorrect please contact us and inform us which section of your credit report is incorrect. You can contact us by:
Email: bcucreditcorrection@bcu.com.au
Phone: 1300 228 228
If it is determined the information we have reported is incorrect, we are required to rectify this issue within five working days of determining the error and we will advise you of the correction.