Alerts and information

We want to keep you in the loop if there's anything you need to know. So here's where you can find out about any current outages, branch closures, scam notifications and more.

Dorrigo BCU Bank ATM – temporary service interruption 

BCU Bank is one of many local businesses experiencing logistical challenges while Waterwall Way remains closed following the recent landslide.

The road closure is impacting the ability of our cash-handling partner to access the Dorrigo BCU Bank ATM. As a result, there may be times when the ATM is unable to be replenished according to schedule.

We recognise that this is an inconvenience for both our customers and the local community, and are working with our cash-handling partner and Bellingen Shire Council on the issue.

Where you can withdraw cash

BCU Bank customers can withdraw or deposit cash at our Dorrigo branch during trading hours.

If you need to withdraw large amounts of cash, please visit our nearby BCU branches. 

Bellingen
1 WIlliam street, Bellingen, NSW 2454
27km from Dorrigo branch

Urunga
23 Bowra Street, Urunga, NSW 2455
52km from Dorrigo branch

We recommend calling us on 1300 228 228 to ensure cash availability for large withdrawals.

Both customers and non-customers can also withdraw cash via Bank@Post at Dorrigo LPO, located 150m from the BCU Branch.

Alternatives to cash

A range of digital banking services are available via the BCU Bank app and internet banking, including paying bills or transferring money to someone. Our Dorrigo team can help you to get started.

To find out more about some of the many convenient ways you can bank with BCU, read our alternate banking guide.

We're here to help

If you have any questions or need more information, please contact us via:

• Live chat on the BCU website
• Call us on 1300 228 228
• Email us at mail@bcu.com.au (general enquiries only)

Inclusive banking support

At BCU Bank, we want to ensure everyone can access our services with ease. That’s why you can speak with us using the National Relay Service or our free translation service. Find out how to access this service.