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Cyclone Alfred relief

If you have been affected by Cyclone Alfred and it would assist you to temporarily pause your home loan repayments, we are here to help.  

  • All eligible members can apply for a repayment pause on their home loan for up to three months.
    This applies to both owner-occupied and investment loans for principal & interest or interest-only repayment terms.
  • Interest will be capitalised during your Cyclone Alfred repayment pause.
    This means interest will continue to be charged to your loan and will need to be repaid once the repayment pause ends – which may result in you paying more interest over the life of the loan.
  • After the repayment pause, your minimum monthly repayment will be recalculated.
    The new repayment may be higher than your current repayments in order to repay the loan within the original loan term.

If you are struggling to make your home loan repayments, you may still apply for financial hardship assistance.

Please complete the form below to request a temporary repayment pause.

Reason for financial assistance

Privacy notification

Information that you provide in this form will be used for the purposes of assessing your eligibility for relief and providing it to you, if granted.

If you are providing information about another person, you confirm that you are authorised to do so and agree to inform them that we have collected their information.

Information will be used, disclosed and stored in accordance with our Privacy Policy.

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Privacy notification

Information that you provide in this form will be used for the purposes of assessing your eligibility for relief and providing it to you, if granted.

If you are providing information about another person, you confirm that you are authorised to do so and agree to inform them that we have collected their information.

Information will be used, disclosed and stored in accordance with our Privacy Policy.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.