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The role of the Product Development Officer is to support the delivery of the bcu’s strategic direction, through assisting in the management and development of the bcu’s core products and services. This role provides support in managing, maintaining and developing the products portfolio.

A little about us...

bcu was established in the early 1970’s, formed by a small group of business owners – predominately banana farmers on the NSW North Coast. Fast forward 50 Years and the bcu brand continues to offer localised service and expertise from Port Macquarie to the Sunshine Coast whilst enjoying the economies of scale that comes from being part of the larger member owned Police & Nurses Limited (P&N Bank).

bcu has been the recipient of many prestigious awards in the last few years, highlighting our dedication to keeping our products relevant, our fees fair, and offering our Members the little extras that many of our competitors do not. We are extremely proud to remain committed to the original purpose of the founders of bcu and provide a genuine banking alternative.

At bcu, our Staff are our biggest asset. We have a dedicated and passionate team of people who are committed to delivering genuine personal service; and creating deep and enduring customer relationships, built on a foundation of trust and reliability.

Your responsibilities will include:

  • Managing execution of product pricing, including implementation of change and cross functional coordination.
  • Change management activities, including communications preparation and stakeholder coordination.
  • Managing production of operational reporting packs required for monthly committees.
  • Responding to day to day product and third-party queries, escalating and coordinating
    responses as required.
  • Ensuring all work complies with relevant legislation including privacy.
    Analysing market trends, member needs and product performance as directed.

To be successful in this role you will have knowledge and proven experience in the following:

  • Exposure to product or process methodology.
  • Able to manage and implement project deliverables to project timelines.
  • Strong analytical and numerical skills with high attention to detail, preferably gained through banking or Financial Services.
  • Well-developed communication skills to maintain good working relationships with all
    stakeholders to ensure smooth operation of products and services.

Your application should include a current CV and a cover letter that address the above mentioned criteria and the following 3 questions:

  1. Why do you think you are the right person for this role?
  2. Why do you want to work for bcu?
  3. How would your colleagues describe you?

If this sounds like you and you would like to apply, please submit a Covering Letter addressing the above criteria, as well as a current CV, by COB Friday 26th February 2021 and complete the online application form and email to hrdept@bcu.com.au. To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status.

The successful candidate will be required to submit to and pass an assessment deeming them fit to work within the finance industry. (Please read our bcu Privacy Notification for job applicants and bcu Privacy Policy)


bcu is a division of Police & Nurses Limited following the successful merger between Bananacoast Community Credit Union Ltd and Police & Nurses Limited. You will be employed by its subsidiary company P&N Recruitment Pty Ltd ABN 85 637 912 488

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