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bcu are seeking an experienced Loan Processing Officer to join our Loan Processing team.

A Little About Us…

At bcu, we are part of a member-owned organisation, with a focus on local community banking, across all of our stores from the Sunshine Coast to Port Macquarie.

We have a commitment to provide members with award-winning products and services that meet their needs, across every stage of their lives.

Differentiated by our mutuality, we are owned by our members, across all of our communities and we work to provide ongoing value and benefit for all members, every day.

At bcu, our staff are our biggest asset. We have a dedicated and passionate team of people who are committed to delivering genuine personal service; and creating deep and enduring customer relationships, built on a foundation of trust and reliability.

As a Loan Processing Officer you will primarily be responsible for tasks including validation of loan applications, settlements, loan funding, checking documentation and general loan processing.

This role will involve moving between various teams therefore you must be flexible with a willingness to help wherever required. This is an excellent opportunity to gain exposure to and training in various Loan Processing functions, providing a unique skill-set that will see you broaden your future career opportunities.

Your key duties could include...

  • Checking loan application details, loading loan applications into Lendfast, validating income, verifying conditions for loan approval
  • Checking returned signed documentation, ensuring compliance with policy and requesting missing information
  • Preparation of settlement instructions and discharge/release documents
  • Calculating interest adjustments and penalty charges
  • Booking and conducting settlements, loan drawdown
  • Drawdown of Progress Payments
  • Collaborating successfully with sales and assessment staff
  • Liaising with third parties

The successful candidate will be able to demonstrate...

  • Excellent communication skills  
  • An ability to apply policy to lending scenarios 
  • Accurate processing skills  
  • Risk awareness  
  • Problem solving ability 
  • A collaborative approach to team work  
  • A strong customer service focus 

You will have loan processing or settlement experience with strong administration skills, meticulous attention to detail and compliance. In addition, you should have the ability to work effectively in a busy fast paced environment.  Whilst not essential, previous experience and knowledge of security documents and Landgate procedures will allow you to hit the ground running.

If this sounds like you and you would like to apply, please submit a Covering Letter addressing the above criteria, as well as a current CV, by COB Friday 14th August 2020 and complete the online application form and email to hrdept@bcu.com.au. To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status.

The successful candidate will be required to submit to and pass an assessment deeming them fit to work within the finance industry. (Please read our bcu Privacy Notification for job applicants and bcu Privacy Policy)


bcu is a division of Police & Nurses Limited following the successful merger between Bananacoast Community Credit Union Ltd and Police & Nurses Limited. You will be employed by its subsidiary company P&N Recruitment Pty Ltd ABN 85 637 912 488

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