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Credit Card Limit Reduction or Cancellation Request

Credit Card Change Form

Looking to cancel your credit card or reduce the limit? We can help!

Please complete the below form to request a cancellation or limit reduction on your Visa Credit card.

You can also request for your limit to be reduced or your card to be cancelled via BCU iBank or the BCU Bank app. To do this, go to Manage Cards, select your credit card, and follow the prompts. Alternatively, visit your local branch or call us on 1300 228 228 and we can assist.

Please note your card account has a minimum credit limit of $500.

Please be aware there may be some adjustments before closure is finalised in the event of other outstanding transactions made or direct debits that may be debited to the account prior to the closure completion, as well as any accrued fees, charges and interest. Please cancel any future direct debits that have been set up on this Credit card.

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