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Joining is easy

In just a few minutes you can select from products with no or low fees to suit your banking needs, provide us with your details and have your identification verified - all without leaving home!

Choose the product or bundle you need and follow the prompts, but make sure you have your ID handy.

You can join bcu online if you are 16 years or older and currently live in Australia and have an Australian residential address (If you don't live in Australia we may still be able to help you. Call 1300 228 228 to discuss).

Important information you should read

  • A telephone or mobile phone number and email address for each applicant.  For joint accounts, the email address may be the same, but you may not receive separate emails. We may use your email address to contact you about your account and provide you with marketing material from time to time. You may opt in or out of receiving marketing material at any time by contacting us on 1300 228 228 or visiting your nearest store or selecting "unsubscribe" on any email we send you.
  • A security password - we’ll use this to identify you when you call us.

To verify your identity online, bcu will submit your name, home address and date of birth to an external organisation and if necessary, to credit-reporting agencies who match those details to their records and confirm your identity.

You may also need to provide details of your:

  • Driver's Licence
  • Medicare card
  • Australian passport

You should read our Privacy Information Statement for important information about how and why we collect, hold and use your personal information.

Once your application has been approved, we will contact you via phone or sms to give you your new bcu membership and account details.

Collection of Tax File Numbers is authorised, and its use and disclosure are strictly regulated, by the tax laws and Privacy Act. Quotation is not compulsory but tax may be taken out of your interest if you do not quote your Tax File Number or claim an exemption. If you wish to quote your Tax File Number or an exemption you can do so by phoning bcu on 1300 653 555 or visiting your nearest bcu store.

Here's how to join

Businesses click here

Select the product or package you would like to open and complete the online application process.