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Mobile or In-Store Lender

bcu is looking to find a highly capable, energetic and motivated person to join our team of banking professionals as a Mobile Lender or in-Store lender in the Coffs Harbour and surrounding areas.

As a Lender you will identify and develop sources for new home loan members including appropriate cross sell opportunities, whilst adhering to company policy and procedure.

A little about us...

Multi Award Winning, including Winner of Money Magazine's Credit Union of the Year 2016, Mozo's Home Loan Credit Union of the Year 2017 plus various other Canstar Awards - bcu has over 22 branches and offices across the East Coast of Australia ranging from Port Macquarie in NSW to the Sunshine Coast in QLD, including back office operations in both Coffs Harbour and in Brisbane.

We are trusted advisors who pride ourselves on the ability to build positive and mutually beneficial relationships with our members by providing a range of financial solutions delivered to the highest standards.

Your key responsibilities will include:

  • Business development to attract and maintain new & existing bcu clients and external business referrals
  • Financial Analysis of customer documentation to write and structure home loan applications
  • Managing the customer experience from application through to settlement
  • Building customer relationships and gaining an understanding of their holistic banking needs
  • Flexibility to travel within your network

To be successful in this role you must have:

  • Exceptional presentation and communication skills
  • Proven history in meeting and exceeding sales and service targets/KPIs
  • Experience within the Home Lending market
  • Ability to analyse, assess and manage loan applications from enquiry through to settlement
  • Strong and extensive relationships and Business Development skills.
  • Strong understanding of banking products, services and procedures
  • Solid understanding and experience in credit procedures and policies
  • Ability to work independently and in a team
  • A desire to be an ambassador for our bcu brand
  • An unrestricted Drivers’ License

You’ll have in depth experience in retail lending coupled with a professional appearance, exceptional communication / presentation skills and a desire to uncover member’s financial needs. This requires you to focus on building strong relationships within your community and surrounding branch network.

As a Lender, you will receive an attractive salary package as well as a generous car allowance or a bcu Tool of Trade motor vehicle and opportunity for incentives.

How to apply:

To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status.

If you meet the above criteria, please complete and online application form and email together with a covering letter outlining your skills and experience along with a current resume to This email address is being protected from spambots. You need JavaScript enabled to view it.

The successful candidate will be required to submit to and pass an assessment deeming them fit to work within the finance industry.

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Applications Close: Friday 29th March 2019

(Note candidate screening and interviews may be conducted prior to the closing date of the job advert).