Have you heard? Our new-look Ballina BCU Bank branch is opening soon.

Following the Australian Government decision to phase out cheques by 2030, our third-party cheque provider will no longer support BCU Bank cheque facilities after 24 May 2024.

A short video from BCU Bank General Manager Mark Smyth highlighting the work we’ve done in our communities, where we’re headed and, most importantly, how it impacts you, our customers.

We’re making changes to cheque book reordering.  

Over the festive season, some of our services will have different operating hours. You can still do your everyday banking via BCU iBank, the BCU Bank app, the atmx network.

Take control of your banking experience by viewing our website in a way that suits your needs.

Following the Australian Government decision to phase out cheques by 2030, our third-party cheque provider will no longer support BCU Bank cheque facilities by May 2024.

Scams are a serious issue that cause everyday Australians significant financial loss and emotional distress, with scammers robbing everyday Australians of their wealth through sophisticated manipulation.

Some members may be aware that I announced my imminent retirement to members at our 2023 AGM, after three years in the role.

Following the Reserve Bank of Australia’s increase to the cash rate by 0.25% per annum on Tuesday 7 November 2023, BCU Bank is making changes to interest rates across lending products and some savings products.

In a momentous stride towards koala conservation, BCU Bank is thrilled to announce an incredible partnership with Australia Zoo and global not-for-profit organisation Wildlife Warriors, to help protect Australia’s iconic yet endangered animals.

We’re updating many of our personal banking terms and conditions to make them fairer, clearer, and more transparent.

The Park Beach Plaza branch is permanently closing on Friday 27 October 2023.

With scams and fraud on the rise, BCU Bank is committed to making our online banking safer for our members. This includes ensuring your bank accounts are protected by the highest level of security.

BCU Bank has partnered with atmx by Armaguard to offer members access to an Australian-wide network of ATMs – with no fees.

We’re excited to announce some improvements to our loan redraw facility, making the redraw process smoother for members who have an account with a redraw facility.

Following the Reserve Bank of Australia’s increase to the cash rate by 0.25% per annum on Tuesday 6 June 2023, BCU Bank is making changes to interest rates across lending products and some savings products.

Following the Reserve Bank of Australia’s increase to the cash rate by 0.25% per annum on Tuesday 2 May 2023, BCU Bank is making changes to interest rates across lending products and some savings products.

We are making some changes to our fees and charges for savings and transaction accounts. The below changes are effective 1 June 2023.

At BCU Bank, everything we do is guided by you – so we wanted to thank you for your patience while we rebuild our Grafton branch and provide you with an update about the pop-up branch. It’s important that you're aware of changes to your local branch that may impact you.

BCU was formed in 1970, when its founders – mostly banana farmers from northern NSW – saw a need for a bank that thought deeper and kinder about the community it served. BCU’s dedicated team has been serving our members for over 50 years and our commitment to members remains strong.

Following the Reserve Bank of Australia’s increase to the cash rate by 0.25% per annum on Tuesday 7 March 2023, BCU is making changes to interest rates across lending products and some savings products.  

We have made some changes to our fees and charges for savings and transaction accounts. These changes are effective 28 February 2023.

Following the Reserve Bank of Australia’s increase to the cash rate by 0.25% per annum on Tuesday 7 February 2023, bcu is making changes to interest rates across lending products and some savings products.

Following the Reserve Bank of Australia’s increase to the cash rate by 0.25% per annum on Tuesday 6 December 2022, bcu is making changes to interest rates across several lending products.  

Following the Reserve Bank of Australia’s increase to the cash rate by 0.25% per annum on Tuesday 1 November 2022, bcu is making changes to interest rates across several deposit and lending products.

We are aware that scammers have attempted to access the online banking accounts of customers at various financial institutions overnight.

We would like to update our members on some changes to the BCU branch network.

Following the Reserve Bank of Australia’s increase to the cash rate by 0.25% per annum on Tuesday 4 October 2022, bcu is making changes to interest rates across several deposit and lending products.

We understand that our members who are also customers of Optus may be concerned about the security of their information.

Following the Reserve Bank of Australia’s increase to the cash rate by 0.50% per annum on Tuesday 6 September 2022, bcu is making changes to interest rates across several deposit and lending products. 

We remind members that we would never include a link to our internet banking in a Google or other search engine ad.

Written by P&N Group CEO, Andrew Hadley

Following the Reserve Bank of Australia's increase to the cash rate by 0.50% per annum on Tuesday 5 July 2022, bcu is making changes to interest rates across several deposit and lending products.

On Tuesday 7 June, the Reserve Bank of Australia (RBA) increased the cash rate by 0.50% per annum. In response to this decision, bcu will be making changes to interest rates across several deposit and lending products.

On Tuesday 07 June 2022, the Reserve Bank of Australia (RBA) announced an increase to the official cash rate by 50 basis points to 0.85%.

In response to the Reserve Bank of Australia's (RBA) cash rate increase of 0.25% p.a. on Tuesday 3 May 2022, bcu will be offering improved interest rates across several deposit products from as early as this week, with rate increases of up to 0.15% p.a. for savings accounts and an average increase of 0.27% p.a. for term deposits.

We would like to share that General Manger bcu, Mike Ribbens, has announced his retirement. Mr Ribbens will leave the organisation in May this year, bringing to an end a forty-five-year career in the finance industry.

We are pleased to announce the appointment of highly experienced corporate strategy and transformation executive Monish Paul as a Director on our Board effective 21 February 2022.

We’re urging all of our members to be vigilant against a malicious, text-message based scam designed to steal your personal information.

Police & Nurses Limited (PNL) finished the year with a Group profit after tax of $16.7m off the back of above system growth in both deposits and lending, leveraging its two customer-owned banking brands, P&N Bank (WA) and bcu (NSW and Qld).

Eight community and not-for-profit groups have been awarded a total of $10,000 by bcu in the latest round of Neville Spear Community Grants.

bcu continues to closely monitor the COVID-19 virus situation carefully to identify and deploy all possible precautionary measures for the wellbeing of our staff, members, and communities. 

Residents in Port Macquarie now have a convenient new banking option with the relocation of the bcu branch to the Port Macquarie CBD.

P&N Group is pleased to announce the appointment of CGU Insurance as the new general insurance provider for its bcu and P&N Bank brands.

Twenty community and not-for-profit groups have been awarded a total of $50,000 through bcu’s inaugural 2020 Bill Ussher Community Grants.

We’d like to update our members with the half year financial performance of Police & Nurses Limited for the period to 31 December 2020 recording a net profit after tax result of $6.3 million.

bcu recognises the difficulties that our members may be facing during this time of emergency.

The safety and welfare of our staff and members is our number one priority as we continue to work with our members across the affected regions to provide support where we can.

Following the Reserve Bank of Australia’s (RBA) official cash rate change announced on Tuesday 3 November, bcu has decreased rates on several home lending products.

Police & Nurses Limited (PNL), operating as the P&N Group, has announced the appointment of Warren Willis to the position of Chief Information Officer (CIO) effective 7 December 2020 and Christine MacKenzie to the position of Chief People Officer (CPO) effective 4 January 2021.

Following the RBA cash rate cut to a record low 0.10% p.a., we are now reviewing our lending and deposit rates.

bcu will update its members with any rate changes to lending or deposit accounts as soon as possible.

bcu will soon deliver an important milestone in our merger with P&N Bank when we upgrade our banking systems. This upgrade will build a stronger and more sustainable future for bcu and provide ongoing benefits to our valued Members.

It is important that we keep accurate and up to date Member records, and also provide the option for Members to choose environmentally friendly and secure e-statements. We had a great response to our recent competitions based around this and we want to say a big thank you to everyone who engaged with them.

This September, bcu are excited to be celebrating our 50 year anniversary.

We’re extremely proud of this achievement and grateful for the ongoing support of our Members and communities that have made it possible.

Statement from Mike Ribbens, General Manager, BCU

Our Bowraville BCU store was closed temporarily on 30 January 2020. This was in direct response to an escalating number of incidents, however over the past few months we have evaluated a wide range of options that would enable the store to re-open.

Local member owned organisation bcu have launched a new local marketing campaign, showcasing their OMG Home Loan product. The campaign tagline "Simple is good" seems very fitting in the current environment, with many of us having come to appreciate the simple things in life in the midst of the COVID-19 pandemic.

There are reports of a global increase in the incidence of scams as cyber criminals take advantage of the COVID-19 pandemic to lure victims into providing personal identity and financial details, and distributing malware and other digital viruses aimed at taking your money. Find out more.

bcu continues to closely monitor the COVID-19 virus situation carefully to identify and deploy all possible precautionary measures for the wellbeing of our staff, members, organisation and communities.

All Australians and millions more around the world have been shocked, saddened and concerned at the horrifying bushfires across our country. We have witnessed the devastation and damage they’ve caused, with a number of bcu staff personally impacted, and we will be working closely with affected members to provide support wherever possible.

Scammers often try to take advantage of people shopping online so we encourage members to read the Scamwatch alert relating to Online shopping and other scams.

Following on from our successful merger with P&N Bank, we’re pleased to advise that we’ve removed a number of fees as promised to you in the Member Information Booklet. This is the first step in demonstrating the benefits that Members will receive as part of being a stronger entity with P&N.

bcu recognises the difficulties that our members may be facing during this time of emergency.

The safety and welfare of our Staff and Members is our number one priority as we continue to work with our Members across the affected regions to provide support where we can.

bcu has today announced a bushfire relief package for its affected members in the local communities.

The merger with P&N Bank has been approved by both bcu and P&N Bank members. Both groups of members returned a favourable vote of 87%, exceeding the required 75%. The appropriate approvals have now been received from our regulators, and we are commencing as one organisation from 1st November.

We are excited to share that both our members and the regulator have approved the merger with P&N Bank. From 1st November, we will continue to operate under the bcu brand, as a Division of Police & Nurses Limited, with employees and stores continuing business-as-usual operations.

bcu members have voted strongly in favour of the organisation’s merger with P&N Bank, with the result announced at a General Meeting in Coffs Harbour on Tuesday.

bcu Rate Announcement

Following the Reserve Bank of Australia’s (RBA) October announcement where the cash rate was reduced to 0.75%, the lowest in history, bcu has today announced how this will impact their lending and savings products.

Members to bank on savings from proposed merger

Members would be the winners in a proposed merger between bcu and Western Australian mutual P&N Bank, with reduced fees and improved services the key benefits on offer according to detailed information released today.

bcu has today announced a bushfire relief package for its members affected by bushfires in our local communities.

bcu, a division of Police & Nurses Limited ABN 69 087 651 876 Australian Credit Licence / AFSL 240701 would like to announce the following changes to advertised access and savings product interest rates to apply from 1 July 2019.

bcu, a division of Police & Nurses Limited ABN 69 087 651 876 Australian Credit Licence / AFSL 240701 would like to announce the following changes to advertised access and savings product interest rates to apply from 1 August 2019.

The Australian Securities and Investments Commission (ASIC) have approved the bcu AGM being deferred until February 2020.

In December 2018, we advised that bcu would explore a merger opportunity with P&N Bank, a customer-owned mutual in Western Australia.

bcu Chairman - Steve Targett provides an update on the work being carried out in relation to the P&N Merger opportunity. An Opportunity for our Future.

With less than 5 weeks to go before Christmas, what should be a joyful time of year can prove difficult for families in need.

On the weekend, our Maroochydore team attended the Rebel Sports Surf Life Saving Carnival at the Maroochy Surf Life Saving Club.

bcu were proud to support the 2018 NSW Mid North Coast’s premier rural lifestyle ProAg Field Days.

Notice is given that the 48th Annual General Meeting (AGM) of the members (Members) of Bananacoast Community Credit Union Ltd (bcu) will be held on Tuesday, 30 October 2018.

We are pleased to announce that our anticipated move to the Coffs Central building is now complete!

Media Release

13th September 2018

bcu confirms record profit to be reported to members at upcoming AGM

As a community owned institution, bcu has always had a strong community and member focused approach.

Experienced banking executive to lead bcu board

The Tweed Valley Banana Festival celebrated the beautiful town of Murwillumbah with the bcu Murwillumbah team!

The new Coffs Central store opened at 9am on Thursday, 19th July with a large supportive crowd including bcu members, local community dignitaries, media and bcu staff.

At bcu we’re committed to making banking simple, easy, and convenient; and are proud to announce that we will be one of the first financial institutions in Australia to offer the New Payments Platform (NPP) to our members.

Over the last year BCU has made significant investment towards improving technology for the benefit of our members, and are very excited to announce further enhancements to the BCU Bank app.

We have become aware of a fraudulent email being sent to some members.

bcu is pleased to advise that we will no longer charge bcu members ATM fees for usage of non bcu ATMs relating to withdrawal, enquiry, or declined transactions.