• Talk to a real person not a computer! For the cost of a local phone call you can ring BCU Direct when you have a question about your account or want to find out more about any of BCU’s products or services. Simply pick up the phone and talk to one of our experienced staff.
• To check your account balance, to transfer funds or pay bills at any time to suit you, we recommend our FREE iBank internet or phone banking services available 24 hours a day, 7 days a week, 365 days a year.
• Depositing money to your account is easy. Have your pay credited automatically to your account, deposit cheques at any Westpac branch free of charge* using a BCU Deposit book or provide your creditors with your account or BPAY Biller details and arrange to have funds credited electronically.
• Withdraw up to $1 000 cash per day. As a BCU member you have the freedom to make 20 FREE withdrawals a month at any BCU ATM and most retailers offer cash withdrawals using EFTPoS.
• BCU offer free cheque facilities on the Personal Savings and Business Accounts. If a bank cheque is required, simply ring BCU Direct or order one online through iBank.

If you don’t have access to a BCU branch or ATM ask us about BCU Direct membership. With our BCU Direct membership you can still enjoy BCU’s personal service regardless of where in Australia you live – it’s just like having a branch around the corner!

Now you don’t have to change financial institutions because you leave home to study or move out of the region. With our BCU Direct membership you get 10 FREE withdrawals per month from ANY ATM in Australia (as well as 10 FREE BCU ATM withdrawals per month) and FREE phone and internet banking.

For more information talk to your local BCU branch or call BCU Direct on 1300 228 228.

Refer to our Product Disclosure Statement for full information.