At BCU, we love making our members happy and when we do, we love to hear about it. Here are some of the kind words our members had to describe their experience with BCU.

One of the best decisions we’ve made

Moving to BCU from Westpac was one of the best decisions I have made, not only for the financial benefits but BCU is blessed to have such a great working team employed at the South Tweed Heads branch.
Every time I go there I appreciate the staff and the professional and friendly manner in which they operate the business and today I felt it was time I put my appreciation in writing to the director of the company so that it doesn’t go unnoticed nor appreciated.Through the staff I congratulate you on such a successful business in the tough field of banking

 

Excellent service

Today I have the pleasure of bringing to your attention the excellent service provided by one of your staff. I was most impressed with the way Sandy handled my inquiry about refinancing my home loan.
She provided me with all the information I required to make an informed decision, was very efficient and so polite and lovely to deal with that I wish she was working for me.
The service provided by Sandy made my choice of continuing my home loan with the BCU so easy.
She is obviously a great asset to your organisation.

Thanks

Thank you for all your hard work, patience and service in purchasing the house of our dreams. You guys are awesome and we look forward to dealing with you in the future.Cheers and keep up the good work.

Quick Response

Kerrie,
You’re a champion, thank you heaps…
Really appreciate your quick response

Thanks, for making it easier

To Bev & the staff at BCU Dorrigo,
Sending you a very big thank you for so much help with dad’s estate over the past three years. We are truly grateful for your contribution to making a difficult process just a little easier