We have made some changes to our fees and charges for savings and transaction accounts. These changes are effective 28 February 2023.
We’ve reduced some fees
|
Fee name |
Previous fee amount |
New fee amount |
|
Visa Chargeback Request Fee |
$28.00 |
$25.00 |
|
Statement Retrieval Fee |
$6 per page |
1st page $6. Each subsequent page $1.50. Now only charged for statements more than 12 months old. |
We’ve removed some fees
|
Fee name |
Fee amount |
|
Product Information Request |
$50.00 per hour |
|
Safe Custody Access Fee |
$10.00 per occasion |
|
Visa Voucher Retrieval Fee |
$24.00 |
|
Company Search Fee |
$30.00 |
We’ve also updated the names and descriptions of some fees
Please note, there is no change to when the fee is charged or the amount of the fee charged. The updated fee name will appear on any statements provided to you from 28 February 2023.
|
Previous fee name |
Updated fee name |
Description |
|
Transfer Dishonour Fee |
Auto Transfer Dishonour Fee |
Charged where there are insufficient funds in your account when an external auto transfer payment is due to be made. |
|
Swift and RTGS Inward payments |
RTGS From Another Bank |
No change |