An Australian first in internet banking security ... and it’s FREE!

TrustDefender works alongside tokens and other security measures including anti-virus software, firewalls and more to add a ‘third layer’ of protection for registered BCU iBank users.

What is TrustDefender?
Why use TrustDefender?
How do I get the software?
What does TrustDefender cost?
I’m not registered for iBank internet banking. What do I do?
I am not a BCU member. What do I do?
Want to know more?

What is TrustDefender?

Developed by Sydney-based Symbiotic Technologies, TrustDefender acts like a force field, creating an encryption 'shield' that temporarily isolates the internet banking session between the member’s computer and BCU’s server. All unknown software and programs including viruses, malware, Trojans and spyware are locked out.

Why use TrustDefender?

Nearly 60% of Australians are very concerned about unauthorised access to and/or misuse of their personal information while transacting online.*
*Unisys Security Index - May 2008

How do I get the software?

BCU members can download the TrustDefender software from the login page of BCU’s iBank free of charge.

Information, including full instructions on installing the program, is provided. Installation does not take long, and once installed, TrustDefender protects your personal information while transacting online via iBank. Once installed, TrustDefender is activated and will provide security for BCU members every time you log on and transact via BCU’s iBank internet banking.

The software downloaded from iBank only applies to BCU's internet banking service. If you wish to have the same level of security on your PC while transacting with other financial institutions, you will need to Purchase TRUSTDEFENDER GOLD.

What does TRUSTDEFENDER GOLD cost?

I’m not registered for iBank internet banking. What do I do?

If you’re a BCU member and would like to register for iBank internet banking, ring BCU on 1300 228 228 or ask at your local branch

I am not a BCU member. What do I do?

If you don’t currently do your banking with BCU, this is just another great reason to consider switching to BCU. Contact your local BCU branch or call us on 1300 228 228 to find out more about the many benefits of banking with community credit union, BCU. 

Want to know more?